Checking in and out was essentially done by self-service on screens at reception, although there was a staff member there to assist. The Club room was spacious and clean. Large bed and comfortable bed. Good sound proofing. We were there for an organised dinner. The staff were very helpful, the food was good and the drinks at the bar were not outrageously priced. They could have stocked a (Scottish) malt whisky, but otherwise there was plenty of choice. Overall, we had a great stay. We did not use the gym or pool, but they looked to be well maintained.

Parking was included, always a bonus

Fab room and good value to money

The room was clean, if a bit tired in places. Mainly the paintwork in the bathroom. The staff were really top class, very helpful and nothing was too much trouble. They were welcoming too.

Great place to stay

Clean, spotless room. Comfy bed. Lots of pillows. Bathroom a bit dated. Big TV. Very quiet apart from cars going past. Everything you need in the room. Couldn’t fault it, would stay again

Nice spacious room

Excellent staff, very good room and on site facilities Would stay there again

Rooms very tired looking. TV ok. Accessible room poor with very low beds. Very limited number of disabled parking spaces. Noise from bar outside space below room 186 was excessive on 2 nights till after 11pm. Stayed in other new build Village hotels which were excellent however ic this was typical of all the old de vere hotel refits then would avoid in future.

Love this hotel will visit again and would highly recommend

Very good hotel I will be staying there again made you feel welcome

Highly recommended perfect location

Bathroom flooded from the drain under the sink when i took the plug out of the bath

This is our got to hotel in Swindon. It’s usually perfect, however, this time, the bed was awful. So hard and pillows were either too hard or lumpy. Also, the sink wouldn’t drain water away.

Wouldn't stay there again. Very very old, dirty and staff were rude and not helpful at all. Choose a different hotel if you can

The room was in poor disrepair with a light hanging off the wall. I also ordered food and it had to be refunded as it never arrived. We also checked out really early as the people in the next room had a baby that screamed all night!

Nice staff and the check-in was really easy. There are some local shops and the check in manager explained where they were.

This hotel is look just a little tired now, but it's still buzzing with life. The room was comfortable, reception staff very helpful too. Breakfast was varied, though there was no porridge available on either of the two days we were there. On one of the days, my pain au chocolate seemed like it had been microwaved for far too long. When I bit into it, it was far too hard, and not at all fresh. Very disappointing. The next day though, the pastries were very fresh.

Hotel dated and in desperate need of refurbishment. Old and dirty carpets, curtains, furniture. Broken tiles in the bathroom. Pool area old. Tiles falling off. Steam room out of order. The sauna was recently renewed, at least.

Wonderful