Playa Los Arcos Hotel Beach Resort & Spa

สำรวจ Playa Los Arcos Hotel Beach Resort & Spa
7.8
พึงพอใจ
จาก 760 รีวิว
ความสะอาด

8.2

ความสะดวกสบายในห้องพัก

7.8

บริการและสิ่งอำนวยความสะดวกต่าง ๆ

8.4

รีวิวของนักเดินทาง Playa Los Arcos Hotel Beach Resort & Spa

จำนวนบทวิจารณ์ต่อหน้า
20
40
รีวิวยอดนิยม
Turkan
10.0
/10
รีวิว 13 สัปดาห์ที่แล้ว

Expedia Group verified review

A very convenient location. Many options for dining. In the heart of Puerto Vallarta. Safe and fun!
Oyaima
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กับ คู่รัก
10.0
/10
รีวิว 13 สัปดาห์ที่แล้ว

Expedia Group verified review

Clean room insulated so the street noise did not bother us, clean pool, great food 3 x a day and right in front of the beach. It is an older establishment, and it shows BUT the beds were comfortable, rooms cold and a great location. We would stay here again.
Ihab
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กับ คู่รัก
2.0
/10
รีวิว 14 สัปดาห์ที่แล้ว

Expedia Group verified review

Caution!! Deceptive marketing! The property is very old, which would be fine if properly maintained. It was dilapidated. The standard room is super tiny with a bathroom too small to allow two people to stand. The room had no windows. The glass door allowed outside eyes to go right into the room and part of the bathroom, as the curtains were not fully covering. I felt the springs in the mattress making sleep a bit of challenge. The AC went off every night at 2AM causing us to wake up from heat and restarting the conditioner. The room had a very musty smell due to lack of fresh air. "All inclusive" is NOT!! We asked for a side of guacamole and were told it is extra. We asked for a cocktail and were told it is extra. A cockroach in the dining area crawled on my wife's foot. When we were checking out, we asked to grab lunch before taking a taxi, which in our nearly dozen times of such trips had never been an issue; we were told no, once the bracelet is removed you must leave. Save your vacation...stay elsewhere!
อ่านเพิ่มเติม
Kathryn
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พักผ่อนหย่อนใจ กับ คู่รัก
4.0
/10
รีวิว 17 สัปดาห์ที่แล้ว

Expedia Group verified review

Room smelled like urine. Food was very disappointing.
Joshua
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พักผ่อนหย่อนใจ กับ คู่รัก
10.0
/10
รีวิว 17 สัปดาห์ที่แล้ว

Expedia Group verified review

Amazing experience will definitely be back!
Myriam
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พักผ่อนหย่อนใจ กับ คู่รัก
4.0
/10
รีวิว 18 สัปดาห์ที่แล้ว

Expedia Group verified review

Très bruyant . Personnel pas sympathique , sauf quelques exceptions. Buffet offre plats mexicains à 80%, très répétitif et décevant.
Garry
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พักผ่อนหย่อนใจ กับ คู่รัก
8.0
/10
รีวิว 20 สัปดาห์ที่แล้ว

Expedia Group verified review

Location is great. Rooms are clean. Food was excellent. Not expected was the bonus gift of special meals. They were excellent. One thing that could be improved on. Pool lounging chairs and tables are claimed (for the day) by some guests early in the morning. They claim them by putting their beach towels on the chairs, even though they are not there formuch of the day. This results in a shortage for all the other guests.
อ่านเพิ่มเติม
Kyla
10.0
/10
รีวิว 20 สัปดาห์ที่แล้ว

Expedia Group verified review

Every thing was wonderful. Perfect location to walk everywhere. Food was great. The staff are exceptional, so friendly and warm and accommodating. I would definitely go back
Diana Marisa
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พักผ่อนหย่อนใจ วันหยุดกับครอบครัว
10.0
/10
รีวิว 22 สัปดาห์ที่แล้ว

Expedia Group verified review

The staff were very polite and courteous. Everything at the resort was clean. The buffet was 6/10, the hot table each day/night was great. Fresh fruit, coffee and orange juice in the morning was fantastic. Great location, on the beach and close to all amenities. Live music every night. Would stay here again!
Tracy
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พักผ่อนหย่อนใจ กับ คู่รัก
6.0
/10
รีวิว 22 สัปดาห์ที่แล้ว

Expedia Group verified review

Staff was great, however everyday there was construction (extremely loud drilling/pounding) directly above our room. We would come in to escape afternoon heat and the noise was unbearable four of four days. We called front desk and got different responses each time?! However the location is great. Room was outdated and old and I think they have swamp coolers and not real air conditioning. It was okay with only the sheet and curtains drawn. Food was bland and same thing everyday but drinks were good if you ask for doubles and even after all that it was extremely inexpensive and probably will stay again but eat out much more and also ask to be moved next time if noisy. Again love the location and drinks and PV! It was beautiful and venders weren’t as pushy as Cancun!
อ่านเพิ่มเติม
Jonathan
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พักผ่อนหย่อนใจ
6.0
/10
รีวิว 22 สัปดาห์ที่แล้ว

Expedia Group verified review

There were a lot of rules: wristband must be worn at all times; penalty for lost wristband; penalty for lost towel card; no outside friends/visitors allowed on property; one free “à la carte” meal but as soon as I made my reservation I was quickly reminded by the concierge not to be late for the meal. No joy. It felt like going back to middle school and not like a vacation. What part of this was fun? I’ll never go back. Furthermore, for the price I paid for an all-inclusive package (roughly USD 450/night) there should not be “tip jars” everywhere I turned. Even at the buffet, tips were requested; the towel guy had a tip jar; housekeeping wanted a tip; the bartender wanted a tip; the waiter who brought my beer to the pool; etc. Please pay your staff better or figure out how I can simply add a daily tip to my room bill; I don’t want to be hit up for a tip everywhere at an all-inclusive resort!
อ่านเพิ่มเติม
Jose Roberto
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พักผ่อนหย่อนใจ กับ คู่รัก
10.0
/10
รีวิว 23 สัปดาห์ที่แล้ว

Expedia Group verified review

Food was good, access to the beach was great, staff was amazing. Pool was never too busy. Drinks are good.
Stephen
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พักผ่อนหย่อนใจ กับ คู่รัก
10.0
/10
รีวิว 23 สัปดาห์ที่แล้ว

Expedia Group verified review

Our room looked out at the water from the back. We were there for 2 weeks. The room was. It the highlight of our trip. The food and staff and pools, beach are all amazing. The room was tight with two double beds. We spent a lot of time on the balcony overlooking the pools and beach.
Jeff
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พักผ่อนหย่อนใจ กับ คู่รัก
8.0
/10
รีวิว 23 สัปดาห์ที่แล้ว

Expedia Group verified review

Room was clean and staff were friendly. Some issues with shower and hot water especially around 5 pm
Sheri
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พักผ่อนหย่อนใจ วันหยุดกับครอบครัว
6.0
/10
รีวิว 23 สัปดาห์ที่แล้ว

Expedia Group verified review

The beds were Rick hard and the linen had tiny balls making it rough to sleep on. The food was terrible. Very disorganized staff on beach ie getting a lounger or umbrella. Front seat is a mess. Disorganized. Pool is always in the shade. I would never go back.
Sharon
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พักผ่อนหย่อนใจ
6.0
/10
รีวิว 24 สัปดาห์ที่แล้ว

Expedia Group verified review

My room had a terrible musty smell, gave me a headache. No coffee machine, broken safe. Expensive for quality in rooms. The staff is attentive, good AC and direct assess to the beach is A++
Dixie Lee
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พักผ่อนหย่อนใจ กับ คู่รัก
10.0
/10
รีวิว 25 สัปดาห์ที่แล้ว

Expedia Group verified review

Had ground suite and husband i wheelchair and worked out fine except room to small with dresser for w/c to get by tobathroom so had to move furniture to allow chair to pass end of beds and one elevator was broken frequently to upper floors
Cyrena
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พักผ่อนหย่อนใจ กับ คู่รัก
8.0
/10
รีวิว 25 สัปดาห์ที่แล้ว

Expedia Group verified review

Food was pretty good. Room was a little small. No sun in the pool was a down side for me. Friendly staff and very clean.
Joseph
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พักผ่อนหย่อนใจ กับ เพื่อน
8.0
/10
รีวิว 26 สัปดาห์ที่แล้ว

Expedia Group verified review

Second visit... great location, friendly staff. Great variability in condition of rooms, some in our group had beautiful and spacious recently remodeled rooms, other had smaller more basic rooms. Guacamole should be included as part of the all inclusive meal/drink package... Some elevator challenges most of our stay.
Betty
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พักผ่อนหย่อนใจ กับ คู่รัก
8.0
/10
รีวิว 26 สัปดาห์ที่แล้ว

Expedia Group verified review

The beach and pools were amazing. Buffet could use improvement !but overall was a fantastic stay
จำนวนบทวิจารณ์ต่อหน้า
20
40