Here’s the revised version of your review, incorporating that detail and sharpening the tone for a more disappointed, impactful effect: ⸻ We had an extremely disappointing experience at this hotel from start to finish. After a long trip, we waited over three hours just to get a room, only to discover that it didn’t match the view we had paid for. We were moved three different times, yet none of the rooms came close to what was advertised or justified the price we paid. The rooms are outdated and poorly maintained — the furniture is worn, the carpets are stained, and the hallways look more like a hospital corridor than a resort. Nothing about the accommodations reflects the photos or descriptions online. The beach is another major letdown. It’s not sandy as shown, but mostly dirt and rocks, making it uncomfortable and uninviting. The buffet, while available, is poorly organized, with little clarity on what’s included, and staff were unhelpful and dismissive when we raised concerns. To make matters worse, the property is about 1.5 miles from the city and far from everything. Without a car, getting anywhere convenient is difficult and time-consuming. Overall, this property fell far short of expectations and was an utter disappointment. Save yourself the frustration — do not book here in Nerja. What a complete waste.

Excelente, falta un poco más de variedad de comida. Pero la atención de las personas del comedor y los bares es un espectáculo. La piscina deliciosa

Beach

Lovely hotel, excellent spot right by the beach.Would definately stay again.

Noisy, thin walls, queues for breakfast, spa hotel but you had to pay extra for spa, busy on sunbeds, loud entertainment, emergency lights come on in our room at 7am one morning and at 4.49am on another morning, these lit the whole room up and woke us. staff were not interested in our concerns and when it was suggested on check out the least they could for our inconvenience is include the 8 euro bill for two glasses of wine as an apology they refused and didn't even apologise. Not a 4* hotel as advertised.

Beach was not very nice sand and waves were dangerous, very rough due to waves and winds Was very windy then entire stay However pool area was nice

La piscina , el acceso a la playa desde la misma piscina. Una auténtica gozada. Absolutamente todos los trabajadores muy agradables,desde recepción, camareros de comedor sobre todo!! Menuda paciencia tienen! Pegas:

Toll ist es das der Strand so dicht war. Essen war super und abwechslungsreich. Super wäre eine Info gewesen über Themen Abende wie White, Pink und Neon Party. Könnte man sich darauf vorbereiten. Jesen Samstag war Scahumparty ein super Spaß für die Kids . Wenn man vor dem Haus kein Parkplatz bekommt, werden 12€ für ein eingezäunten Schotterplatz berechnet. Das Geld hätte ich Lieber den Mitarbeitern zukommen lassen. Eine Katastrophe ist das tgl Liegen reservieren. Wenn man nicht mitmacht, bekommt man für den Tag auch keine. Da würde ich mir vom Hotel mehr Durchsetztung wünschen!

Poor hotel with no quality at all. We have left after one night loosing 2 nights. If you like anything good don't waste your time and money. It is just too basic in any way.

Great location!

Hotellet ligger fint til ved stranden og praktisk med buss inn til Nerja. Selve rommet trenger oppussing, teppet på soverommet virker eldgammelt, slitt og ekkelt. Ikke noe lys på verandaen. AC funket dårlig og det var svært lytt. Treningsrommet var så lite at det knapt er plass til å bevege seg, apparatet var ødelagt og det finnes ikke vekter. For lite solsenger/parasoller.

The propery is located right by the beaach with a great pool for adults and kids. It was quiet, and offer some amenities during the day. The daily breakfast was very good, and the new chiringuito bar by the beach is great for a quick lunch or drink.

Supert opphold

Dirty and needs updating. Roaches in lights of rooms. Does not look like a 4 * hotel.

Thanks to everyone

Good location, good breakfast Bad air conditionning, Smell of smoke everywhere Even in the room

We visited the hotel for a family wedding, the wedding area and overall event planning/day was 10/10 however the

Nice hotel, just what we needed for a few days of relaxation before heading elsewhere. Nice pool area, and good drink choices within the all inclusive. Food options in the all inclusive were as expected/standard, but good value for money for what we paid. Staff were friendly and helpful.

The hotel is nice but never a 4 star in my opinion. It would require a refurbishing.The bedroom apartment and ensuite are very outdated. The location is great and we overall enjoyed our stay

We booked a studio with balcony, having seen the pictures on Expedia but the room we got was nothing like it! No balcony, no view. Placed in corner room right next to ping pong table and bar. Towels replaced once during 6 day stay. Bed covers thrown over bed, not changed or made up. Floor wasn't brushed once. We asked to change room on arrival (Mon) but were told not possible until Wed. Told Tues evening not possible until Thursday, that reception would ring me. Rang me Thursday early afternoon to say no room as I should have gone to reception after breakfast (they had told me they would ring!) Receptionist said room may be available next day but not guaranteed. We were unable to unpack suitcases as had been told 3 times we would be moved to another room. I did not get the holiday I booked and paid for as advertised. I chose studio with balcony and view but the room we were given did not have a kitchen, balcony or view. The fridge was facing bed. On arrival it didnt even contain bottles of water! It cracked and banged throughout the night. Ping pong balls constantly hit our patio doors and we were right beside outside seating bar area, were other guests sat and smoked. The hotel is nothing like its advertised. All inclusive is restrictive. Not all cocktails, snacks or icecream included. Snacks can be ordered and paid for! I strongly feel this hotel is falsely advertised. We were not the only people who asked fir change of rooms. Pool area cordoned off for reasealing! V. Poor