Parking good, staff good, food good, although did try and charge an extra £10 on our mains, fortunately we noticed it!!! The bath plug wouldn’t work - thanks to the lady who tried to help. Pillows are tired - need replacing - a struggle to get to room because of stairs - fortunately I’m fit. Constant drone from somewhere which is annoying! Special thanks for the latte ready for our early start - much appreciated

As always everyone was very friendly and welcoming.

All was fine

Lovely hotel, not huge so personal feel. Absolutely spotless. Staff friendly and lovely pool. Very relaxing break. Worth noting there is no lift so had to use stairs. Not an issue for us but worth knowing if you do struggle with stairs so you can ask for an accessible room. Will stay there again.

Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.

Great hotel. The spa facilities are excellent and well worth the price. Breakfast was good. Room was good. Nothing I can fault this hotel for. Highly recommend.

This is our second time here and again we loved the whole experience. Service is great, staff are friendly and it’s a lovely setting to relax. We made use of the outdoor pool facilities as the weather was lovely and then chilled out in the indoor pool area. All the food we had was lovely, and our room was beautiful and clean.

Great place not one complaint

Staff were some of the best i've encountered very friendly & helpful. For my meetings next day, was perfect location, room was in great condition but watch out for the pigeons, if you leave windows open they love to join you in your room!

All ok

Lots of free and easy parking in nice grounds. Check in was well managed and the introduction to the room was very good. There are 2 dining areas, both offering good food choices and lots of outdoor seating in the Spa bar. Room is well equipped with a large bathroom with large bath and over bath shower. Staff are extremely helpful and friendly

Lovely hotel, friendly staff and great facilities.

Wonderful place to stay with excellent staff willing to help all the time. Lovely old fashioned room in keeping with the old house and excellent spa facilities and new gym equipment. The hotel was dog-friendly and although not allowed in the restaurant, they are in the other food area near the spa and breakfast was served in a snug room with only one table so very private. Only issue was the very large bed had two separate matresses joined together, one mattress was lower and in really poor condition so didn't get much sleep. I would've requested a room change if staying another night. The grounds are lovely but maybe need some TLC in some areas. Overall really nice stay and would recommend.

Lovely room, could do with aircon. Very nice facilities, great food, very clean

Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.

Staff are very friendly and helpful. My room was spacious and was able to work all day. I will be coming back.

Amazing Hotel with fantastic fabulous staff & very beautiful rooms. Will definitely go back again. Thank you so much for a lovely time.

Loved the pool - felt luxurious and private (even though there were other guests using the pool) Great staff and beautiful room in a wonderful setting Breakfast delicious and plentiful The hotel didn't feel too crowded even though they were hosting a wedding Attention needs to be paid to kettle location in the room plus need to have a usb charging point each side of the bed Non slip mat for the bath/shower covered the plug hole if not careful Food was disappointing from the A la Carte Menu and Service was very slow - due to the wedding party?

Could not faulted the hotel great food and staff very helpfull

Mu daughter Ellie celebrating her 16th birthday the slate decorated with Happy birthday in white chocolate and sweets was lovely.The pooland spa very enjoyable.The only thing that wasnt nice was a mojito cocktail asked for,barman made with white rum tonic water ,2 slices of lime,a real mojito has crushed ice mint,brown sugar and it tasted unpleasant.