การให้คะแนนและบทวิจารณ์โดยรวม HELENA INN AIRPORT

The initial room we were given smelled strongly of marijuana. We were moved to a new room which was better, but a little musty. The desk clerk was helpful but difficult to understand. The breakfast was absolutely terrible, coffee was burnt and there were no options for protein or anything reasonable to eat.

So this was the last stay of our 8 day trip through the US. The hotel was $33 USD and the reviews I read were not terrible. MY OWN FAULT HERE... The property is sketchy as F***. there were people milling about all night outside. The inside was old and dirty. The staff was inside his suite and took forever to come out and didn't come out the second time. The room wasn't clean. We both felt icky after laying in the bed. One pillow was thrown onto the floor as it was crusty and dirty. 1/4 a roll of TP left in the bathroom. If you don't care about safety or cleanliness then this is the place for you! We (I) slept for about three hours then left at 2am, just couldn't take it. came out of the room and there was garbage now all over the hallway. Don't be like me and spend some more money to go somewhere else.

Good

The staff was friendly but this place is busted.

Clean, friendly, comfortable

Good value

Clean & Comfortable inside the room. Hotel seems to be in various stages of renovation. Check in was easy, even though I was questioned about the need for my service dog (not sure that was legal, as I was asked specifically to detail why I needed a service dog). Anyhow, I was willing to pay the up-charge for pets, but I suggest the manager educate the staff on Service Dogs and appropriate questions to ask at checkin. I would stay there again.

Nice room with a good price point.

We had requested a pet friendly room when I reserved. Was given a room on the second floor with carpet. Ugh. Was charged $30 extra for it even though pet fee on the website is listed at $20. Back access door was unlocked so anyone could enter without a key.

This was a fantastic surprise….. so comfortable and so clean!! If we are in Helena again we will definitely be staying here again

I would only go there if you are in helena for work

Pretty sure all the staff lives there when i arrived my toilet would not flush, their answer come and get a plunger. They didnt not have an onsite maintenance man or try to move. Nasty place only good thing is the price . Im just there for construction. Also pretty sure some residents are selling drugs or something

The price was nice and low, and the rooms are all set back from the hall in sets of 3 (which made it really quiet). There is a continental breakfast of cereals, yogurt, fruit and juice. My room had: 1 bed, fridge, microwave, iron and board, blow dryer, a single cup coffee maker, plus many little pkg items for use. There is an elevator. But...The street may be hard to find without the GPS. The man who came to the desk seemed tired, and didn't smile, greet me, or want to chat. I gave my name and he looked it up, then he asked me if I had paid yet... I couldn't remember. While i was trying look it up on my end, the manager came and explained to the man how to determine if I had paid already, then he left. (Yes) The man gave me my room key card & I looked where it was on the map. I asked about driving to a back door, to be closer to my room. He said to walk down the hall to the back end, then left. We drove to the back; my friend dropped me off by that door, since i walk with a limp and didn't want to walk further than necessary. That outside door was taped so it would not lock, which bothered me. I had forgotten to ask if there was an elevator, but I was able to slowly walk up the stairs totthe 2nd floor. I found the elevator in the morning. I was happy with the room, except the bathroom door wouldn't close all the way. I mentioned that in the morning to the manager, and he said you had to push harder on it. There was still no smile or other greeting/conversation.

It was great value. Everything was clean which is most important to me. Staff were friendly

offered breakfast however there once almost nothing available. very misleading advertisment

Very run down property. They are doing some renovations but broken front door whose windows aren’t cleaned and heaters stacked in lobby blocking a fire door for the elevator. Worst breakfast that had a loaf of white bread only. Dark hallways Room was better

The walls are pretty thin, it’s an older building for sure but they did a decent job renovating it. For the price it’s hard to beat

Room was ok. A little deeper cleaning needed.

No staff in the lobby except for when we first checked in. Room needed updating - strong disinfectant smell, leather coming off chair, hole in bathroom wall. Poor breakfast selection - only cold cereal, toast and 1 yogurt, no milk, no bakery, no fruit and no staff to refill missing items. Having said that, the room & linens were clean, the bed was comfortable and it was quiet.

Breakfast had toast and cereal. Finally helped ourselves to restock milk yogurt fruit. No sign of workers. No waffles or cooked items. Room was adequate. Had to track down a worker for checkin but he was great once there.