When they advertise room with "sleeps 4", that include "double sofa-bed", we expected at least the sofa-bed has similar bed, pillows, bed sheet and blanket. When we reached room, there was only sofa-bed, and needed to ask everything.
We booked room for 4 people, they only leave 2 towels, and 1 coffee in the room. After room service, no coffee at all, no cups.
They provided very cheap blanket and bed sheets not comparable to the other bed at all. Staff seems not helpful, even when asked if you can provide complimentary water bottles when we arrived at night, they said only available for purchase. This is the first Fairfield Inn (out of 50+ in so many other locations) where they were so rude and everything seems mismanaged, including gym.
In breakfast, they show "100 % Florida orange juice" but you get cheap "Sunney D" or some sort that smells terrible. Basic breakfast, quality is poor.