This was a very cool experience for us! We loved the room, parks, food, and honestly everything.

Room were very spacious. Restaurant had excellent food and was priced reasonablely. We enjoyed our stay.

一個超優、遠離塵囂，舒適又處處用心、貼心的休養好去處。 放眼望去，綠油油、用心照料的環境，眼睛可以休憩。深深呼吸，清新的空氣洗滌了都市人的肺部。

晚上的服務人員都非常溫暖友善

漂亮

友善住宿經驗

客房整潔ok 自助餐ok 服務尙佳

Amazing stay at Promiseland.

建議晚上可以舉辦露天的歌手演唱，或者投幣式KTV機，不然晚上很無聊

園區內可以預約接駁，很多設施可以預約使用，房間都是面對園區運河，景色非常優美，房內乾淨舒適，餐廳無論是自助式或是中式套餐都非常美味

這麽大的飯店竟然沒有無障礙設施不可置信

渡假放空的好地方，小孩長輩都適合。

多年來，花蓮最具代表性的渡假天堂，終於有機會入住，也是百聞不如一見。 很適合帶雙親、小孩同樂。

很舒服又寬敞的渡假空間，每位服務人員都很貼心很有禮貌。

設施和房間設備老舊，員工人數不足，做事效率很差！

The hotel has a charming atmosphere, and the staff were friendly and helpful throughout my stay, the location is great for a peaceful getaway. The atmosphere felt cozy, and the amenities were adequate for my needs. Overall, it was a pleasant experience, but there are a few areas that could be improved, I did notice that the hotel feels a bit outdated and could benefit from some renovation. The facilities, including the furniture and bathroom fixtures, show signs of wear and tear, and it would be nice to see some upgrades. Regarding cleanliness, while I understand that being in a villa surrounded by nature can sometimes bring in bugs, I did find a few insects in my room, and there was a spider on my bed, which was a bit uncomfortable. I know this can happen in older, nature-surrounded buildings, but a little more attention to detail in this area would go a long way. Overall, it's a lovely place, but with some updates and improvements in cleanliness, it could be an even better experience.

Buffet is overcharged, room service is reasonable. Facilities are bit old and wore out. For example, the Pool tables are wore out, they should be replaced.

很好

非常貼心的為旅客設想，配備各種遊樂設施，讓旅客住在其中也不會無聊

提供住宿 飲食 服務人員都很棒；因為園區面積不小，提供腳踏車供客人無償使用可說是飯店的基本配備，使用者需自行付費還不便宜呢，公司應該了解一下，如何改進