We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay.

Ótima escolha, hotel bem localizado, quase ski in ski out, quartos confortavel, limpo com otima roupa de banho, cafe da manha muito bom, bar na recepção muito bom, elogio especial ao staff do hotel, sempre disponíveis para atender nossas solicitações

O quarto é muito bom e a equipe atenciosa demais. Somente a comida fica a desejar, pois não há muita opções e se repete o cardápio ao longo da semana.

Excellent location, clean rooms

Fantastic hotel. Great mountain views, boot room opens about 50m from the gondola. Staff very friendly and helpful. I don't have her name, but the receptionist was extremely helpful in helping me sort out an alternative route to the airport when the bus wascancelles.

Parfait très bonne accueil Je recommande

Chambre propre. Seul hic le prix du buffet un peu cher pour les plats proposés (carottes râpées, concombre, plats proposés pas top.

I was disappointed with my stay at this hotel due to misleading room descriptions and photos. When I arrived, I was offered two options: The first room looked similar to the pictures, but the balcony was completely different from what was shown online. Instead of the advertised mountain view, the balcony looked directly onto trash dumpsters and a construction site. The second room had a balcony like the pictures, but the interior looked different and did not match the advertised room. It felt like the hotel combined photos of different rooms to create one appealing listing, which does not reflect reality. This was very frustrating, as I had reserved and paid for a specific room that I never actually received.

El hotel es muy acogedor, las habitaciones son grandes y los baños muy limpios y modernos. Pero lo mejor de todo sin duda algunas es su personal, amables , atentos y siempre con una sonrisa vamos de 10 no lo siguiente. Gracias a todo el personal. Hasta la próxima.

Hôtel très bien situé à Soldeu (départ à pieds en randonnée: vallée d.incles + accès station de ski)´permettant de rayonner dans les jolis villages d’ordino, Canillo + attractions (roc del quel..mirador solaire ..pont tibétain) et virée shopping à Andorre. Les membres du personnel sont tous très bienveillants. Chambre nickel et pt déjeuner au top!! Tant salé que sucré avec une terrasse dont vue sur les pistes..séjour très agréable.possibilité de stationner le VL à l.intérieur pour 20€/jour.

Habitación amplia, cama muy cómoda, baño grande y muy nuevo. Todo super limpio. Nos tocó terracita con vistas a la montaña. Y la terraza del Hotel muy bien decorada y con unas impresionantes vistas a pistas. Hay parking del Hotel y zona azul. Servicio de Spa de 1hora muy recomendable para relajarse. Cerca de buenos restaurantes. Checkin cheack out muy rápidos. Muy buen Hotel 4* en Soldeu.

Good hotel with very nice rooms and a great breakfast

We thoroughly enjoyed our time in Soldeu, and our stay in Hotel Piolets playing a very important part. It is centrally located, with free parking just behind the hotel. We were quite impressed by the food and the service. Gloriously warm weather also meant that we had most of our meals on the terrace. What a relaxing holiday!

Pas de climatisation.chambre côté rue bruyante et vis avis sur autre hotel.personnel ne parle pas francais ou très mal.parking payant accès côté rue pas comode.

Bon sejour,juste un petit bemol avec les travaux Vue sur les montagnes moins agréable

Super hôtel, très classe, je n’ai pas l’habitude d’aller dans ce type d’hôtel. Hôtesse d’accueil qui ne parle pas le français mais nous nous sommes débrouiller avec un traducteur pour se faire comprendre. Elles ont été patiente et généreuse. En revanche pas très pratique pour se garer, déjà je trouve que le parking de l’hôtel est cher mais en plus il est limité en hauteur donc je n’ai pas pu m’y garer avec un utilitaire mais les hôtesses m’ont trouvé une solution. Attention les parkings exterieurs ne prennent pas la carte, faut prévoir de la monnaie. En tout, nous avons passé un très bon séjour malgré le peu de temps venu.

Tres beau chambre spacieux bar et salon tres bien seul le manger au restaurant vue le prix a revoir

Chambre correcte, salle de bain très jolie et bien aménagée. Les couloirs sont vieillots. Petite déjeuner et repas du soir sous forme de buffet, pas mal de choix et bien achalandé mais pas très goûtu. La partie SPA est clairement à revoir…

Lovely hotel, great bathroom and rooms. Delicious breakfast and close to the ski hire and lifts!

Good hotel, perfect distance from the slopes.