Palazzo del Corso is a somewhat difficult hotel to review because, in many respects, it is an excellent property. Its location is ideal, just a short walk from the old town, and overall the hotel offers a very pleasant stay. Whether it truly deserves a five-star rating is another question.
The standout feature of the hotel is undoubtedly the staff. The breakfast team, particularly Mina and Jole, are genuinely caring, attentive, and highly professional. Breakfast itself is excellent and easily worthy of a five-star rating. The housekeeping team also deserves recognition; the rooms are clean, comfortable, and impeccably maintained throughout the stay. Kristina at the front desk was especially helpful and friendly, providing excellent recommendations for local restaurants and places to visit.
Our room featured a balcony with a sea view, although this was partially obstructed by a rather strange awning covering what appeared to be dead plants in a pot. An odd design choice that somewhat detracted from the otherwise attractive outlook.
The hotel’s biggest weakness is the apparent absence of effective management. As other reviewers have mentioned, if something goes wrong, do not expect a manager to proactively engage with you or attempt to resolve the issue. Unfortunately, there seems to be a culture of avoiding complaints rather than addressing them and ensuring g