If you book this hotel, make sure you choose the “Preferred Club” option. The location is excellent, and the hotel itself is nice and cozy. The pool is not very large, but it is big enough. The staff were great, except for one person who ruined an entire evening for us, I am not exaggerating! I still cannot believe someone could act so unprofessionally. There is no private hotel beach area, There is no beach access directly to the beach, so if access to the beach is important to you, I would not recommend booking this hotel. Although I booked the Preferred Club option, the bathroom was very outdated. We raised this on the second day, and the staff kindly offered us another room, but it did not feel worth the effort to move. The bed was very comfortable, and the air conditioning in the room worked very well.

We have just returned from a fantastic week at Dreams Jardín Tropical and cannot recommend it highly enough. From the moment we arrived, everything felt effortless. The hotel is absolutely beautiful, with stunning architecture, lush gardens, and breathtaking views of the Atlantic. The location is perfect, close enough to the marina, shops, and restaurants, while still feeling peaceful and relaxing. We stayed as Preferred Club guests, which added an extra touch of luxury to the experience. The exclusive lounge, dedicated areas, and enhanced service made our stay feel even more special. Our room was spacious, immaculately clean, and very comfortable, with everything we needed for a relaxing holiday. Housekeeping did an excellent job throughout the week. The food exceeded our expectations for an all-inclusive resort. There was a great variety of high-quality options at every meal, and we enjoyed every restaurant we tried. Breakfast overlooking the ocean was a particular highlight. The drinks selection was also excellent, with premium options available and attentive service throughout the resort. The pool areas are beautiful, especially the iconic lagoon-style pool overlooking the sea. There were always plenty of comfortable sunbeds available, and the atmosphere was relaxed without ever feeling crowded. What really made the holiday stand out was the staff. Every member of the team was friendly, professional, and genuinely committed to ensuring guests had a wonderful stay.

We visited as a family and loved the resort. The rooms were clean and well-maintained. The staff were helpful and resort amenities were fantastic. Location provided great access to beaches and boardwalk as well as restaurants and stores.

Really lovely hotel. Great drinks on the all inclusive package and some very nice staff.

Lovely hotel one of my favourites

Exceptional hotel - amazing facilities.

I am staying at the Madrid Marriott Hotel Princesa Plaza and the breakfast is far way better than at Tropical. My wife was happy with everything except the breakfast buffet. My son got sick, so he stopped eating breakfast. Definitely the breakfast buffet does not meet the standard of such high quality resort. Please take advice from the Marriott Hotel.

Wow, beautiful landscaping, lots of loungers, friendly staff. Absolutely clean and well maintained. Perfect location

Everything from when we arrived to when we left was awesome. The most relaxing week away. The quality of the food and drink was exceptional. We will certainly be returning. Well done to all the staff

Brilliant experience. Very friendly staff. Views of the ocean and location were excellent. Breakfast was scrumptious (special thanks to the chef at the omelette station) but food at other restaurants at the resort could get better (basics like burger and wrap were underwhelming) . Would definitely come again for the hospitality and the vibe.

Relaxing

Nous avons passé un séjour extraordinaire l hôtel est magnifique le personnel est très gentil le buffet de petit dejeuner est abondant tous les matins un musicien au petit dej et un le soir au bar , le bar roof top face a la mer est top ainsi que la salle de sport en plein air vue sur l océan de plus l hotel est très bien situé dans la ville

Vi havde et dejligt ophold på hotellet, med generelt gode faciliteter. Vores første værelse lå lige over live-musik området (ved Lava Bar), hvor de spillede hver aften fra kl. 21-23. Vi bad om et nyt værelse og fik tilbudt et med udsigt mod havnen (vi havde havudsigt oprindeligt), hvilket ikke var sammenligneligt. Ventede en nat mere og fik så tilbudt et nyt værelse i en af fløjene med havudsigt, hvilket var markant bedre med støjen. Desværre var børnepoolen under renovering de første 3 dage, hvilket var super ærgerligt for vores datter og desuden åbner buffeten først kl. 18:30 (ligesom alle andre restauranter på hotellet), hvilket ikke er super børnevenligt. Til trods for udfordringerne med musik om aftenen på 1. værelse, renovering af børnepool og åbningstider i restauranterne, så havde vi et super godt ophold og nødt virkelig strandpromenaden lige foran hotellet.

Most amazing breakfast buffet I have ever seen or had the pleasure of experiencing. Staff were very friendly and welcoming the room was cleaned daily and the option of clean bedding and fresh towels every day if you wanted that. No loud music around the pool only live music sometimes with a violinist, daily aqua fit at 12.00 which was fun and a gentleman would walk around the pool with fresh fruit kebabs. Fresh towels are available for the sunbeds so no need to pack any! the hotel is in easy walking distance to bars and restaurants within 2 mins. Only thing I would say if you have any difficulty with stairs this could be an issue for you as the breakfast area and pool area is via a number of steps. I felt instantly relaxed as I walked into this hotel a real sense of calm. We arrived early due to our flight time and our room was not ready so we went for breakfast at a nearby restaurant and you have the option to use changing facilities so you can relax by the pool if you want however they called us when our room was ready and we were able to access the room at 12.00 rather than 3pm so this was fantastic. I can fully recommend this hotel as it’s quiet and peaceful if that’s what you are looking for and I can also recommend the Lava bar upon return to the hotel in the evening and the sunset bar for pre dinner drinks, we would like to thank a lady called Arnella she served us in the evening and was fun and lovely and looked after us. Looking forward to my next visit already.

Super lækker morgenmad

Et virkelig fint hotel med en god central beliggenhed i Costa Adeje, med yderst hjælpsomt og venligt personal. Rene og velindrettet værelse, og specielt sengene var gode. Mange restauranter på hotellet, hvor vi benyttede World Café som byder på enestående morgen og aftenbuffet men et stort udvalg af muligheder af høj kvalitet, og en betjening ud over det almindelige. Kan anbefales at man vælger Prefered Club ved bookning, det giver adgang til specielle områder på hotellet samt mulighed for snack og drikke i løbet af dagen. Et meget anbefalelsesværdigt hotel.

Excellent hotel

Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent

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