We checked in and checked out within 30 minutes — that’s how bad the experience was. The moment we stepped out of the lift, we were hit with a stale, damp smell in the hallway. The corridor was outdated and clearly in need of refurbishment. When we entered the room, we were dismayed. The sheets were so thin you could actually see the mattress underneath. The comforter and pillows were far from comfortable, and the room carried a strong mothball odor. The bathroom was cramped, and the toilet bowl itself was dirty — that was the final straw. We left immediately and booked a room at the Hyatt instead. Honestly shocking for a Marriott brand hotel.

Good staff and the breakfast.

My family and I recently stayed at the Courtyard by Marriott Chennai, and we were blown away by the entire experience. From the moment we arrived, we were treated with the utmost care and professionalism. The highlight of our stay, without a doubt, was the incredible food. The breakfast and dinner buffets were absolutely superb! The selection was vast, catering to all tastes with a brilliant mix of local Indian delicacies and international classics. Everything was fresh, flavorful, and beautifully presented. It was a culinary delight we looked forward to every day. What truly made our stay special, however, was the exceptional staff. They are a tremendous asset to the hotel. I would like to give a special shout-out to a few individuals who went above and beyond: Ashit was incredibly attentive, anticipating our needs and ensuring we had everything we could possibly want. Tamanna was so helpful and gracious, providing excellent recommendations and assistance with a warm smile. Washid also took great care of us, and his service was impeccable. While these individuals stood out, the sentiment extends to each and every member of the staff we encountered. Everyone, from the front desk to the housekeeping team, looked after my family with genuine kindness and efficiency. We left feeling not just like guests, but like valued friends. Thank you for a memorable stay. We will definitely be returning on our next trip to Chennai!

Courteous staff, amazing complimentary breakfast buffet, comfortable beds & excellent showers. Will definitely stay here again.

wonderful staff and services

Food options were good and the room was also comfortable, staff was very friendly.

We stayed here for a night and a day. The staff is very friendly and when possible they extend above and beyond for making sure the guests have a great stay. I am saying this as everyone across the hotel served with a smile and made sure of guests convenience. I will recommend this place for family and everyone else alike. The breakfast was amazing and they were kind enough to service requests for our baby. Thank you Marriott Chennai. Special thanks to Chayanika, Malavika/Tamana and support staff at the entrance. This place also has nice collection of handcrafted bags do check it out.

food is great, rooms are good but nosiy

Well maintained

Fabulous

Amazing

Love the stay

The staff is very friendly and attentive - the food and chef are excellent Property can do better if they ensure even more cleanliness and pest control in common areas - rooms are very clean

Spoke to Front desk staff regarding issue faced while trying to contact hotel for making the room

Received a smoking room. Thin walls - I could hear everything from the room next door Employees are pushy with reviews Wi-fi has issues

Friendly staff.

Excellent Dining

Good location

Breakfast buffet was really good, and the room was nice with good housekeeping staff.

Great