No air con in rooms and if you’re in one of the front facing rooms that takes the sun all afternoon your room becomes an oven. A Temu air blower is provided but that just circulates warm air. There are keeps on the windows that you would expect, but they aren’t the type you can release to allow the windows to open a bit more to let some air in. It’s a modern building. Poor. And if you’re staying for a working week don’t expect your water or complimentary Club biscuit to be replenished at any time. No room fridge either. At the prices charged it’s reasonable to expect some creature comforts, and this was a ‘Club’ room. Food fine, staff lovely.

£5 charge to use the pool and gym despite a high nightly rate especially for a single room in Hull There was nobody at reception when I arrived (or at many other times) to greet me or point out the facilities in the hotel as a new guest with only an automated checking in computer available. Bathroom was filthy with a previous persons pubic hairs all over the toilet lid that I had to clean off. Large screen TV had scratches all over it (as did the lift) were it was obvious other guests had tried to damage them plus damaged to the walls in my room. Starbucks was ok for breakfast with reasonable service, didn't use the restaurant as the breakfast was very expensive for what you get. Not good value and felt like a Royal Rip off, avoid.

Best hotel in the area, a little more pricey but great for business travel

Good

Friendly helpful staff and great facilities

Sole traveller, safe, friendly staff good pool etc.

No windows in the rooms, glass transparent bathroom doors!!!!!!!!!

Fantastic hotel would stay again

I have to leave a review as I was so impressed here. From first moment I was welcomed by Sue in reception, to the moment I checked out. I loved the room, the ladies at breakfast, the efficient bar staff, the food, the room service, the pool, it was all just as a hotel should be. I made a mistake with my booking and had inadvertently booked one night instead of the intended two, but Michelle phoned me and we sorted it out. The hotel and facilities are great, but the staff are *all* outstanding. Seriously.

Another Village Hotel. This time in Hull and the theme is the same. Friendly and attentive staff matched with a good facilities, well designed rooms and reasonably priced food. Both evening and morning shift staff were friendly and helpful to ensure that there were no issues that needed addressing. The breakfast staff even provided alternative milk which was not out in the open during breakfast. Worth noting for those with dietary restrictions or allergies speaking to the staff will result in a positive experience. Room was clean with no visible dust or cobwebs and smelt fresh on entry. The bathroom was separate from the bedroom with a shower in what I can describe as a spacious room probably bigger than most 'box rooms'. Again bathroom was clean with towels where expected and the toilet bowl clean. Big mirror and well lit. Bed was comfortable with enough pillows for added comfort if required. Kettle and cups provided were clean. Nice choice of tea and coffee although providing decaf for both would also have been welcome. An upgrade to the Clubhouse would have included a Lor Nespresso machine to the mix. There is a full length mirror and a small closet built into the wall housing an ironing board, hairdryer and fan (for hot days?). The room had a good temperature that was not leaning towards hot or cold that I did not look around for the controls to change it.

Nice stay for business, clean room, good food and friendly staff. Gym was excellent.

Exceeded expectations ………

I was made welcome by friendly and professional staff from start to finish. There was also a fire alarm event at the start of my stay which I thought was managed well but I would reccommend using a Megaphone when communicating directions with the evacuated guests.

This hotel never disappoints From easy check in (with helpful and friendly staff on hand) to excellent rooms all clean and spotlessly tidy, breakfast is amazing, with plenty of tasty choices and hot food all cooked well.

Very welcoming and a lovey stay - well done team.

Nice

Busy environment. Lots of additional costs

Helpful staff, but room wasn't the cleanest. Could do with a lot more surfaces being wipped down and bathroom wasn't in a great state. Can't complain with bedding. Breakfast was OK.

A brilliant atmosphere, great staff, clean rooms, comft bed and fantastic breakfast, all at a great price too

Really nice Hotel with very helpful staff