The hotel was lovely and old. The staff were extremely friendly and helpful. We had an issue with no hot water, however the management did their very best to accommodate the problem asap and apologetic. The food in the stable restaurant was yum! Overall, a great stay.

We were less happy with the room on this occasion, dark sombre furniture, a dusty desk and no view. There was a spacious modernized bath & shower room however. There is a lift for rooms at the front and some stairs for rooms at the back so an odd mix of different levels. Splendid parkland very well maintained. We enjoyed the "Greek night" and the breakfast was equally good so happy with the food and service.

very friendly and helpful staff, excellent meals

Fabulous big room, we were upgraded and was a treat for our wedding night so we were absolutely delighted. Spotlessly clean, massive comfortable bed. Plenty of hot water for the jacuzzi bath, soft fluffy towels. Everything was first class.

Beautiful building, beautiful surroundings, amazing staff and food was delicious well recommend a stay here.

I had one of the two suites. Very spacious and grand room. Staff on check in were very nice and helpful.

Breakfast was fresh and good quality ,parking was easy

Excellent venue with courteous staff. Recommended.

Beautiful setting, lovely rooms, gorgeous food and really attentive staff. Will definitely return if up that way again.

Everything was faultless what a beautiful hotel xxx

Excellent large comfortable room. Clean and spacious bathroom with double jacuzzi. Restaurant excellent - breakfast delicious and evening meal outstanding. Thoroughly enjoyed by everyone in our group.

Lovely staff. Impressive premises, great room, really comfy bed, great shower, very good food, impressive WiFi. Highly recommend

Staff were great, friendly and helpful. Hotel was beautiful, old manor/lords house converted to a great hotel and restaurant.

Room was clean and comfortable. Staff were excellent and nothing was a bother for them. Very chatty and informative about the area.

A warm welcome met us and a lovely meal in The Stables. Attentive service and really tasty food. The room was clean with really comfortable bed and fluffy duvet.

This was our second stay at Beamish, as expected the room was a good size, as we upgraded again. We always enjoy our visits to the North East and you can not fault the staff and the food at breakfast and dinner. All staff are very friendly and helpful. The main reason for our visit was to visit Beamish Open Air Museum again and on this occasion to visit the Light Trail, which is just located at the side of the Hotel. Final note on parking, there are plenty of spaces and EV charge points unfortunately, they are MER points and the cost per KWh was a little on the high side compared to others I used during our tour around.

Clean room although small Hot chocolate sachets would have been nice

Can’t comment on breakfast as we didn’t have it. Staff polite, helpful, lovely room and great old manor in beautiful settings.

All excellent

Beautiful grand hall set in beautiful grounds, didn't spend much time there, due to stay related to attending a wedding near by. Hotel contacted us before our stay to check any requests and were kind enough to say even though check in not till 3pm and we needed to be at our wedding for 2:30 said we could leave our luggage and do the check in process and collect key after the wedding, but when we arrived the room was ready so they let us go straight to the room. If we were to return would pay more to have a better room. The bed was comfortable, firm but not too firm, shower was luke warm so possibly running out of hot water at 10:00. Duvet a bit too warm and no other option, but for what we paid this was great. Staff were exceptionally friendly and helpful, quickly arranging us a taxi when Uber let us down. We didn't have breakfast so can't comment on that. Would definitely recommend. If you had time Beamish museum is a short walk away.