I booked a front sea view room, They gave me a partially sea viw room. As a room was OK but just basic even if the cost was not basic... I asked sleepers but the answer was negative because the sleepers including only in an other category of the room. It was not a good experience in general...

Nice location, right on the coast, with (partial view) on the ocean. Rooms in Level category are pleasant and comfortable, with excellent bed quality. Very good breakfast with a large choice of food. Level lounge is nice although food and alcohol are available only. Watch out : there is no dedicated pool for Level clients, nor a dedicated area. Which means that you will be in “competition” with all clients to get access (or not) to the deckchairs/sunbeds, and the pool is not “adult only” although Level category is supposed to be. Not a big problem to be, but so you know. Big downside for this hotel : the lack of parking space (around 90, including staff parking) for this massive hotel, it is not sufficient. And only 2 parking space for disabled people, with was an issue when we stayed at the hotel. All in all, nice hotel, but if you have been Level client in another Meliá hotel, don’t have too high expectations with this one.

Clean and very nice staff. The Level service is amazing.

Melia immer mit The Level buchen, top Service

El personal muy amable, un lugar muy cuidado y con muy buenas vistas.

Dated property with a lot of potential. It seems cheaply refurbished some years ago. Some areas are nice (like the lobby) other are bit worse (rooms, hallways). Staff are really nice and there were many food options. Beautiful views, depending on the room - some might be a bit overlooked.

Top Hotel in super Lage The Level Programm absolut zu empfehlen

Todo estupendo

Bien

Yes

Sehr gutes Hotel

Das Hotel hat eine sehr schöne Lage direkt an einem Strand. Das Zimmer hat uns gut gefallen und das Frühstück und Abendbuffet war sehr lecker und es gab genug Auswahl. Uns hat der Aufenthalt sehr gut gefallen.

They provide everything you'd need for a long stay should you prepare some of your own meals. Not lots of people at this place so it's a somewhat more relaxed environment. What I did not like was a lack of air conditioning and also the staff never responded directly to any of my inquiries until many hours later, I'm not sure why but that's my main issue with not giving five stars.

Habitacion muy bien , personal excelente

am writing to express my deep dissatisfaction with the check-in process I recently experienced at one of your partner hotels. Upon arrival, the hotel staff insisted on seeing the payment receipts I had made to Expedia before allowing me to check in. The receptionist stated that he could not proceed with the check-in until I provided proof of payment directly from Expedia. I found this request to be highly inappropriate and unprofessional, as the hotel should have already received confirmation of the reservation and payment through Expedia’s system. Despite explaining this, the receptionist maintained that I needed to email my payment receipt to a specific address he provided. This created a stressful and unnecessary situation, especially considering that I was traveling internationally with limited internet access and had to struggle to retrieve the document. The entire process was extremely uncomfortable and made the check-in experience unpleasant. Unfortunately, this is not the first time I’ve encountered similar issues when booking through Expedia—particularly concerning hotel verification and discrepancies between the rooms I pay for and the ones I am assigned upon arrival. I strongly urge Expedia to take this matter seriously and address these recurring problems with your partner hotels to ensure that customers are not subjected to such frustrating experiences in the future.

The food was very delicious. It was a nice buffet with lots of food options. Greenery throughout hotel was nice touch. Night entertainment sounded good.

Our six-day stay at Meliá La Palma could not have been better. From the welcoming reception from the staff to every inch of the facilities, we enjoyed it very much. We opted to upgrade to "Level" status, and the perks that it provided were substantial and appreciated. Our room was on the top floor with a spectacular oceanfront view! Well worth the upgrade in our opinion.

Todo muy bien, desde la terraza de la habitación se veía el jardín, la piscina y el mar.

Chambre au calme avec une (très belle) vue mer et de magnifiques couchers de soleil. Le confort de celle-ci est appréciable en dehors d'une salle de bain pas très ergonomique. Sinon, restaurant très design avec une nourriture de bonne qualite et relativement variée. Le personnel est dans son ensemble accueillant et poli. Nous recommandons fortement cet établissement.

Un accueil et service au top On a vraiment passé un bon séjour Nous reviendrons sans hésiter