Heather
เพื่อนและครอบครัว วันหยุดกับครอบครัว
4.0
/10
รีวิว 13 สัปดาห์ที่แล้ว
Hotels.com verified review
Our room overlooked the main entrance .
At 0100 am children were outside playing football , directly beneath our room ! I spoke to the manager who eventually spoke to the kids . However they still
continued . Around 130-continuing until 0300 am various groups who seemed to be drunk were extremely noisy again outside the lobby waiting for taxis. I spoke to Kevin the manger the following morning who was very dismissive and said they were unable to control this!! I pointed out it happened on hotel property and they ought to be able to control the situation. Apparently there was a function hence the rowdiness. Extremly disappointed in Kevin’s handling of my our complaint and we shall Not staying again . ( second stay at the. Grand and be aware lots of functions on Saturday evenings ‘
อ่านเพิ่มเติม


