Very poor service. Reached at 10.00 AM after a long trip. Waited till 3,00 pm for check in. Very arrogant front desk staff.

Lovely hotel in a great location. Very helpful staff. Excellent breakfast. I will certainly stay here again if I visit Bucharest again.

No ac in the room so it was stuffy. Seemed to be the entire hotel, perhaps some policy of not turning ac on until summer?! Fridge wasn’t working. Mattresses were old, shower cabin was dripping, sink was smelling like waste water when you turned on the water. Breakfast was ok, plenty of choices.

Tolles Hotel. Sehr zentral gelegen. Nette Leute und ein gutes Restaurant und Pool. Würde immer wieder hierher kommen. Kostenloser Schirmverleih war bei dem Regenwetter auch super.

Hyggeligt hotel. Høflig og rent

Det mesta var som förväntat men städningen av rummet var under all kritik. Golvet var smutsigt och fullt med smulor från tidigare gäst, de hade inte städat/dammsugit golvet.

Nettes Personal und sehr gutes Frühstück

Fungerer kaffemaskine

Nice location, friendly staff and good breakfast

Hôtel très bien situé proche de tout pour visiter a pied. Les chambres sont spacieuses et propres. Dommage qu'on ne puisse pas ouvrir les fenêtres. Le seul point négatif serait la température de la piscine. Glacée. Impossible d en profiter

Nice and clean hotel conveniently located short walk from Old Town. Small but ok gym and a pool that unfortunately was VERY COLD.

The Novotel city centre Bucharest has a superb location. Right on Victoria Street/Boulevards, old city is only minutes away, easy location for guided and walking tours. The Main Street is full with coffee shop, dessert shops and restaurants all with different style and vibe for every taste, and on weekends transportation is not allowed so street and road are open for pedestrians. The reception staff were always helpful and welcoming especially Alexander. We got help with recommendations and directions. We only used the hotel lounge once as we wanted to try the local area. Ruth from the lounge is a real ray of sunshine with her hosting skills and bright smile. The room was spacious and clean, with air conditioning and beautiful city view. We had a minor issue with a smell from the bathroom sink, and the hotel tried to resolve, but couldn’t after several attempts. I hope they managed to sort it before the next guest. (Room 711). Each floor has a water cooler if you wish to fill up your bottles ahead of your day. All in all a great stay, and would highly recommend this hotel.

Excellent. Great location

Room layout is strange. Toilet toom has no sink, need to go around to the shower room. Closet is extremely narrow.

They made sure my birthday felt special.

No options to open window and air conditioner is not giving fresh air. Swimming pool in pictures looks much larger than in reality.

Αρκετά καθαρό ξενοδοχείο σε πολύ βολικό σημείο στη παλιά πόλη ,επίσης παρά πολύ καλο πρωινό .

Room was spotless, very well appointed. Bar options were great

Room is Clean. Staff are friendly. Bar food is good but breakfast is okay.

Had a family room but v small and felt cramped - with old fittings around it - it needs a refurb. Breakfast choices limited - juice and coffee of low quality. Came here 2 years ago and since then the hotel has gone down - will not be returning as there are better choices around