Crystal at front desk was fabulous

Booked a corner suite. We arrived very early but expected an early check in since this is a higher priced room and not very many of this category. It was after 4 and still no room available. I was then told that check-in begins at 4 and goes up until the room is ready. This agent was not helpful in getting anything accomplished. I am assuming hotel was understaffed due to holiday weekend. I had to call corporate service number to see what could be done. We were granted a larger suite at no cost but had to cancel our dinner reservations with friends. Tub fills from ceiling and splashes everywhere. Cool design but not practical. Bed was comfy. Decent location in relation to Market and other sights.

Carpeting was spotted and worn down in places in the room. And parking was outrageous. 84.00 for one night of parking.

Great place

“First time in Seattle, and I couldn’t have chosen a better place. Perfect location, super friendly staff. Definitely recommend!”

All was great

The staff is super friendly and offered an excellent restaurant within walking distance. Our room was spotless and very nice. Highly recommend this hotel.

Good location and friendly staff

no air conditioning

Outstanding service! Very nice facilities, great location, and friendly staff!

Great hotel BUT hotels.com advertising stay with breakfast but hotel 1000 don’t offer that as part of the room

Very friendly and professional staff. Always an enjoyable experience when I stay there.

It was a pretty good hotel

Old property... Hot water problem. It must be an ongoing problem.

The nicest hotel in the area. Bathrooms are important to me and this one exceeded my expectations

The hotel was amazing all around. From when we arrived. Bringing us anything and everything we needed up to the room. Very informative on where I could park my car and showed me how to get there. Asked how to get to certain places and they were spot on how to get to everything and made it super easy. They are the definition of professional! The only down side was there were stains on the sofa couch. But other than that the room was perfect and not touched when we didn’t want it touched. Then when we wanted turn down service we took the sign off and it was the BEST turn down service ever. You guys are 100% spot on with your customer service and thank you guys for a great time!! Hope we can come and stay another night.

The hotel is very nice. It’s located in a good spot by the waterfront lots of shopping. Lots of restaurants I would highly recommend to stay at this hotel in the near future for anybody who’s coming to Seattle? It is worth the money to stay and for the convenience.

Everyone there was great and very helpful

Everything was beautiful. The only problem was that the shower took a long time to heat up.

Amazing hotel. Can’t wait to come back. We had a king + sofa bed with a water view. It was perfect for myself and my 16-year old. Comfy bed, good AC, lots of nice “extras” like the extra large towels, frette robes, wine fridge, in-room espresso maker and tea kettle. We appreciated all the little touches like good lighting, makeup mirror and large bathtub. Definitely worth the upgrade to stay in this room. The staff went above and beyond. Special thanks to the concierge and Ellie (sp?) in the restaurant who went and asked the chef exactly what delicious pepper was in the halibut ceviche. The room service was prompt and excellent. The poke bowl and the oysters at the restaurant were so delicious we went there twice. Definitely planning our next trip! Can’t wait to come back.