การให้คะแนนและบทวิจารณ์โดยรวม PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

The old hotel,beds are uncomfortable and bedding clothes is very worn out and not looking or smelling fresh. Food is expensive and bad quality as well.Not recommended.

La cena, bastante variada

Nos ha gustado mucho. Todo muy limpio y turnos de cena y desayuno muy bien organizados. Personal muy amable.

Leuke tuin en zwembad. De kamers zijn aan vernieuwing toe (zaken die loskomen, algemene netheid, voorzieningen...). Het eten bij het ontbijt en diner was lekker en het personeel was meestal vriendelijk en behulpzaam. Hou er wel rekening mee dat je maar 40 minuten mag ontbijten en 1 uur mag eten 's avonds. Het park is prachtig maar verder één grote ellende. Wachtrijen schieten niet op, het personeel werkt traag, ongeïnteresseerd en inefficiënt. Ze verplichten je eigenlijk door deze houding om dure voorsteekpasjes te kopen maar dan sta je alsnog heel lang in de rij. Tip: kom hier gewoon niet en kijk naar andere pretpark bestemmingen (Europapark, Disneyland...). In Portaventura ga je je alleen maar ergeren.

The hotel was quite quiet during the day, it seems most people were in the parks, this meant not much choice for food or drinks in hotel during the day. But loved the connection to the parks and being able to walk just 15mins to be in Portaventura, but also option to walk to the beach in around 15minutes too. Best Portaventura hotel in terms of distance from beach. Best of both worlds.

Room dated but clean. Breakfast average , we arrived late the night before so had to book latest breakfast slot so items ran out.

Fantastique, ma famille et moi avons passé un agréable séjour et nous y reviendrons dès que possible.

Checkin was efficient in terms of taking details and giving passes. No detail on the hotel, restaurant, bar and pool was given. I asked what time the hotel restaurants close - was told 10pm. That night we found out only the mobbed buffet restaurant was open. Not an issue if we had known as we would have gone elsewhere. So service at reception needs to be looked at. The hotel pool and communal areas are lovely - the rooms let the hotel down. They need updating and the bathrooms renovated. Towels in the bathroom were threadbare.TV had very few channels, not even bbc worldwide. I would go back, but I’d be wary if the price you pay and what’s open - we travelled in peak (July). Overall a good 3 star option - def not a 4 star as the rooms let the property down.

The dining choice is limited. Only the buffet area in the hotel no more options. If you want more choice you can hire taxi to nearest restaurant. It will be €14-15 oneway

Très bon hôtel personnel Super surtout à la réception

Terrible experience with this hotel. It is not our first stay here and we had an amazing memories from last time. However, this time it was a complete fail. First of all, rooms are so outdated and worn. In the first room sockets and table lamps were not working. We asked to change the room and got the room with not working shower and falling metal handles. Secondly, rooms are dirty. We stayed 5 nights and the floor was not properly mopped in any of them. All furniture was dusty and filthy. Overall impression of the hotel was - old and worn. Doesn’t worth the money at all I have mixed feelings about service. Some people were trying to help but the effectiveness of their help was poor. Most people do not speak English (however the description of the hotel suggests they speak many languages). The check in was horrible, we shall wait for our room for half an hour after check in time. Next day before we moved to another room, we were kinda “homeless” until 3.30pm. Which I don’t believe was fair as we paid for this time to have access to the room and not just to stay in limbo. Of course, we did not receive any of the VIP benefits. No discount was applied or even offered. No room upgrades. It was funny as we checked Expedia and saw rooms available but reception ignored it and said - no, we cannot give them. Well, then do not promise upgrades. And a very small thing. No transfer to the park from the hotel. You need to walk about 15 minutes under the sun. Small but annoying thing

Hotel très beaux de l’extérieur mais la chambre est très vieille, la salle de bain dans état regrettable, le sofa dans la chambre est inutilisable, la literie était correcte , au restaurant le buffet est à revoir, non varié , presque la même chose tout les soirs, …. Personnel gentil est accueillant, c’est le point fort de l’hôtel.

Sert uniquement de dortoir pour le parc Portaventura, chambre loin d’un 4etoiles, aucune animation ou aménagement pour activité type table de ping pong ou ne serait ce qu’un malheureux billard Point positif sur la piscine très agréable malgré le manque de parasol (5 ou 6 par piscine)

Was very disappointed with the water feature between the two pools, it was dirty, green sludge, it could have been made beautiful with fountains and illumination, instead it was a breading ground for midges and mosquitos - really spoiled the look and ambiance of the hotel, It was nothing like the pictures portrayed. Was disappointed at having to pay extra to use the water park which cost another 125 Euros on top of what we had already paid. Disappointed that we had to pre-book dinner and breakfast slots, and only had 40 minutes to eat and go for breakfast, and an hour for dinner. Felt like you had to rush your food and get out quickly ready for the next load of people to come in. This also meant, that you had to plan your days around your meal times, which impacted which shows you could or could not get to see in the Parks during the evening. It really did limit our freedom to come and go, it was very restrictive. Spent 20 Euros to store luggage before our rooms were ready - have never had to pay store luggage at any hotels ever before, This was not a genuine 4 star hotel, more like a 3 star, it was a bit run down, the best part was the two swimming pools, but that was it. No entertainment during the day, and only a mini disco at night for children. Accommodation layout reminded us of Butlins chalets.

Falta de higiene

Super hôtel et bon service

Top! Excellent ! Rien à dire !

Close to Porta Ventura and Ferrari Land

The place to visit hence why this is our 3rd time here.

Great hotel, good food options, clean rooms and facilities and within 15 minutes walk of the theme park. Would book again