Hotel is lovely, but I ordered room service one night and was served some raw chicken wings! After being severely sick the following day I made a complaint. The management felt it sufficient to offer me a free £20 buffet! What a joke! to make matters worse on the last day of my stay while having dim sum for breakfast I discovered a raw dumpling! This time I was lucky enough to not eat it. Again I showed the staff, again I complained but they clearly didn't care!