En general el personal muy amable pero los botones fueron de lo más lindos y atentos

N/a

Lobby was cute. Rooms a little small. Shower had mildew

Excelente ubicación y estancia. Me volvería a quedar.

Las instalaciones muy limpias y la habitación muy amplia las camas supercomodas Todo 10 de 10

Ubicación, amenidades todo bien solo el tema de horarios de restaurantes . Pero todo excelente . Todos muy atentos, todo limpio

The room needs to be a little more clean.

Excellent place & pacefull

Ok

Great location and the rooms were nice and clean.

Fuimos en la temporada del mundial. El personal muy atento y en todo momento nos hicieron sentir cómodos.

Excelente lugar, limpieza y ubicación

Las habitaciones tienen un espacio pequeño pero son excelentes para parejas, la ubicación es excelente está muy céntrico y cercas de puntos de interés

Estancia de una sola noche, plan familiar, la ubicacion es muy buena, el hotel, es algo básico, el elevador tarda mucho en llegar, la zona es algo complicada para llegar, bajar tu equipaje y que te reciban el vehiculo, las instalaciones lucen algo antiguas y no es tan confortable

Great breakfast buffet. The location was very centric and convenient for walking to Bellas Artes, Zocalo, and more.

Solo los elevadores un poco lentos, supongo que por la demanda del evento que se tenia en la Ciudad de México.

Bueno

Great location: the property is close enough to el Zócalo and the seemingly hundreds of museums and historical places of interest in el Centro; also great to be able to access the red double-decker buses on Reforma to visit various monuments, neighborhoods full of restaurants and Chapultepec park and attractions. Staff was attentive and responsive.

Worst place to stay in Mexico Reforma. I love Mexico and there are so many places to stay, this last time we picked this Hotel, I thought it was going to be nice but we had our worst experience.

The rooms were very clean and there was house keeping daily. The breakfast buffet was great and so were all the restaurants on site. It’s nice that with Expedia they offer 20% off during your stay because the restaurant does charge a 16% service fee. There seemed to be a misunderstanding between the restaurant and reception because the waiter on the 10th floor kept insisting the discount was only one time so I had to speak with reception it was annoying to have to continue to remind the one guy on the 10th floor, especially since I ate there everyday of my stay. I would definitely stay here again the people were very friendly and welcoming. The rooms are fairly large.