การให้คะแนนและบทวิจารณ์โดยรวม Ramada Resort by Wyndham Shoal Bay

Lovely place to stay, central to dining, walks and swimming. Location fantastic, very clean and great amenities.

The unit was excellent and it had a had a nice water view. I also took advantage of the 25m lap pool when it was too cold to swim in the sea. The resort is next to a nice club and a couple of restaurants and there are nice walks with terrific views.

It was located in the heart of Shoal Bay. We stayed in a 1 bedroom waterfront apartment. It was clean but the kitchen was slightly dated but clean . They had excellent customer service becaue we had 2 maintenance issues which turned out not to be. But maintenance was up within a few minutes. My only slightly negative comments were around the check-in. There were 2 separate desks that we interacted with. One seemed to be about whether we were Wyndham Club members, which is like a time share. She asked if we were interested in hearing about it and would get a $100 just for attending. Any activities we wanted to do such as SUP, kayaking, etc. we had to me Wyndham Club members. No high pressure tactics; just didn't expect it. Then we were referred to the 2nd desk who had all our details. No problems. It was just confusing. Remodelling is happening next door which makes some noise during the day. Not sure how long this is going to occur so if you're thinking of staying there, you might ask about this isse when you make your reservation. I would recommend staying there.

Clean ,nice pools and spas helpful staff

Beautiful hotel with great facilities. Central location to everything. Will definitely be staying again.

Location was great staff were great.

great spot

The staff, in particular Amber, were really amazing

Location

Great location , but a bit hard to negotiate steps and way to room at rear of building, lovely spacious room . Only negative was poor light to read

Awesome pool area and spa. Friendly and competent staff.

Great location and easy place to stay.

It was just lovely and relaxing time as usual.

For the price it was quite good

Staff at reception were very friendly and helpful I spilt some nail polish on the floor at 3:15 approximately on Monday and I immediately reported it to reception. No one came before I left for an appointment at 4:10pm that day. Next morning I rang reception as the iron wasn’t working at around 7:45am and asked for a working iron and again reported about the nail polish on the floor. Around 9am I again rang reception regarding the iron as well as the nail polish that I had spilt on the floor on Monday! Eventually I had to get dressed - without being able to iron my outfit as no one had bought the iron to my room. As well they had not come to check out the nail polish spill ! When I checked out, I returned my “keys” to reception and mentioned that no replacement iron was delivered to my room and no one had been to look at the nail polish spill. I was given an apology regarding the iron and informed someone had been to the room and tried to remove the nail polish, without success, as the polish was dry by that time. The receptionist also told me that Romada had a carpet cleaner and would use that and there would be no additional costs It’s disappointing that I had to call reception numerous occasions regarding thes issues

Always a pleasure to stay at the property. Great location overlooking the bay. Lots of excellent food options around and friendly people. Property is clean and well maintained and the pools are perfect for the family to have out.

Clean and accommodating

In walking distance to everything, staff helpful. Great location but hotel & facilities require maintenance as it is run down

Would have been better had there been no smokers on their balconies. We could not enjoy the great view from our balcony that we paid extra for because of most of the rooms next to us had smokers and were smoking on their balconies. We were never told this was permissible.

pleasent area friendly and helpful starff