Lieu magnifique idéal pour se relaxer et découvrir l'est de la Sicile.

L'hotel è immerso nel verde. In stanza la manager Claudia Romeo ti lascia il suo biglietto da visita per dirti qualsiasi problema fammi sapere.. la cena super tutto molto gustoso non messo per riempire ma cucinato con cura, si capisce che lo chef ha una predilezione per le melanzane e sa davvero come cucinarle. Lo consiglio..

Gorgeous setting, relaxing vibe, beautiful pool, great service

Lovely

Tiszta szoba es szalloda, kedves szemelyzet,gyonyoru kornyezet!

Sehr frisch

Everything was clean and well taken care of. The staff there was lovely, there just weren’t enough of them! It was clear it was just after high season.

This is a gorgeous resort hotel that has excellent service, beautiful location. The pool is next level gorgeous next to sea. Good dining. Excellent staff and concierge can book day trips. Just note that beach access is too rocky to swim. There are many stairs all around so hotel is not accessible. Also not much near by. Highly recommend. Very romantic destination. Great honeymoon location. Very happy with our stay. Thank you!

Petit déjeuner assez bon, mais les jus (chimiques) et les eaux (médiocre qualité, verres sales) sont à revoir. Les tables ne sont pas redressées assez rapidement, ce qui laisse de nombreux clients en attente, et un visuel négligeant de tables sales. Le réapprovisionnement ne se fait pas jusque 10h30 (heure limite du petit déjeuner) et à partir de 10h, de nombreux produits manquent. Il n'y a plus de bols dès 9h30, idem avec les verres. Dommage, car avec quelques ajustements, le compte y serait.

Beautiful property with lovely pool and ladders into the sea. Staff very friendly & great dining options. Very peaceful resort with lovely views of Etna from the sea shore.

Tres belles installations, haut standing, piscine vue sur mer et acces privé sur mer. Chambre impeccable. Restauration sur place hors de prix. Aucune poubelle a dispo dans lensemble du parc et proche piscine.

We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.

approdo al mare molto scomodo e non illustrsto dal

.

The property is awesome but could use a little attention to detail. Upon greeting it would be nice to learn of the properties amenities (I.e. tennis courts with lessons available). Which restaurants are open when, and some visitor conveniences would be nice - snorkel gear, tennis rackets. The toilets by the beach should be checked regularly for cleanliness.

ChatGPT You said: Write to brucoli mangia hotel manager . Explain the check in was not good . The people tried to give us a room whoch was not what we booked as the porter told my partner. Then the receptionchanged the room. When I joined on Monday 28th when I joined my partner the room was clean but every day the room was not cleaned well. I took video. I called reception everyday to ask to send someone to change the sheets . The sheets where getting so dirty every day . You literally could see dots every morning but it was not changed . I took a video that the hair is everywhere . The cleaners were not cleaning the floor. Also not the floor of the shower . I have to say I stayed in diffrebt countries . The sky lounge of Mirage hotel in vegas . Its 5 star . Your hotel cleaning system definitely 2 star not suitable for some one like me who pays to stay in a clean area. The hairdryer was not working I asked for new one never recived . I asked for wine bottle opener from reception .I called them back after1 hour and they brought it after 1.30 hours. When we wanted to checkout asked for porter at 10.40 they did not sent until 11.35 I went to the reception and said we have to catch flight . Reception did not even apologised . So I have to say I did not get what I paid for . Therefore requesting a compensation or I have to open dispute. ChatGPT said: Here’s a polished and professional draft of your complaint letter to Brucoli Mangia Hotel management: Subject: Complaint Rega

Beautiful property, lovely room ,amazing view of etna. restaurants were only meh and disappointing. But excellent restaurants to be found in ortigia and catania

Le calme, l'étendue de l'hôtel, des transats pour tous, un personnel bienveillant, une literie exceptionnelle, des restaus excellents...

Beautiful hotel and surroundings, but the staff is incompetent. They are nice and not rude, they are just plain incompetent. Almost every order at restaurants or bars gets messed up.

Struttura di livello, camere spaziose e ben fornite di accessori. Occhio ai ristoranti, a mio avviso troppo cari. Gli ospiti si spostano quindi a pranzo nei bar per degli snack, quindi se intendi recarti anche tu al bar sappi che i tempi di attesa sono lunghi e non hai la certezza di poter mangiare in quanto finiscono facilmente tutto.