Camere molto pulite e molto silenziose. Il personale è molto cortese e disponibile. Questa è la seconda volta che prenoto in questo albergo e ho avuto la possibilità di trascorrere un gradevole soggiorno

Close to the main station in Sofia, room was clean and cozy, nice reception and staff.

Staff were helpful, location convenient, comfortable room and a great breakfast. All for a great price.

Staff was great - helpful and professional. Area felt really safe, great access to train station and manageable walk to town.

In a very good location, next to a metro station, 2 stops from the main pedestrian street. Clean hotel, free parking in the outside common area of ​​the hotel. Very good breakfast.

O quarto era muito bom e limpo. O chuveiro era excelente. Os funcionários muito prestativos. O café da manhã era bom e com boas opções. Transporte ao centro bem proximo. Estação de ônibus e trem ao lado. Recomendo.

Personel çok nazik ve ilgiliydi. Fakat otel ve odalar için aynı görüşte değilim. Odalar temiz değildi. Camın önünde böcek ölüleri vardı. Bundan çok rahatsız olduk. Temizlik öylesine yapılmış. Kahvaltı iyiydi fakat tabak ve bardaklar temiz değildi

Hotel was very clean and the location was even better! Would recommend this to anyone staying in Sofia.

Habitación muy amplia y cómoda!! Personal de recepción joven y muy amables . Te ayudan en cualquier momento

Buen hotel cerca de la estación de Sofía !! Habitaciones amplias y comodas

La camera ed il bagno erano pulitissimi. Il personale è stato molto gentile e professionale. L'albero si trova in ottima posizione ed è comodissimo per chi deve usufruire dei treni e dei bus che collegano tutta la Bulgaria e anche alcune località estere

Nice hotel

Tidy hotel, pleasant staff.

super

Very old building and our room has not cleaned enough, spider web on the code of the electric kettle and tappet was stained from the beginning and dusty, I got allergy from the tappet or else(not sure what it is), but not the level of having asthma, and shower pressure&temperature were good at least and we could stay with our doggy daughter only with 5€ so it was OK stay. Most disappointed thing was that there was NO VEGAN MILK despite letting them know I AM A VEGAN at the booking! Normally Best Western in other country did vegan arrange so I was not worry so maybe I should write "please prepare vegan milk for sure".... I'm not a breakfast person anyway but vegan capuccino, so only thing missed was this. Receptionist for check in was a very nice young lady and not bad for check out, so total 3star for my experience🌱

Very helpful staff, comfortable and clean room. Convenient for bus and rail links.

Καθαρο δωματιο κσι ανετο

I had a very disappointing experience with this hotel. By mistake, my friend made a reservation for me through Expedia from October 6–9, 2025, and I also made my own reservation through Hotels.com for the same dates.When I checked in, the receptionist told me there were two reservations under my name. Since I didn’t know my friend had also booked a room for me, I said I only had one reservation. The staff didn’t explain further, and my receipt didn’t show anything unusual, so I assumed it was a simple mistake.On the day of checkout, the same receptionist said I hadn’t paid. I showed my Hotels.com confirmation showing that my stay was prepaid, but she insisted that the hotel hadn’t received payment and made us pay again. After returning home, I contacted Hotels.com and discovered that my friend’s booking through Expedia caused the confusion.If the receptionist had clearly explained on the first day that there were two separate reservations under my name, I could have canceled one right away for the next two nights and avoided losing €107.98(total I paid €161.99 for 3 nights)Because of the hotel’s poor communication and lack of transparency, I ended up paying for nights I didn’t use.This is not an honest or professional way to do business, and it has seriously damaged my trust in this hotel.

Love this plsce

No breakfirst