Clean room and remodeled bathroom. Dated carpets.

Clean and comfortable room, nicely located, not in the middle of the crowd but easy walk to be in the center.

Clean and updated facilities. Staffs are fine. However,

Clean room

The stay was nice. I wished the room had a microwave as food in the Banff area is quite expensive. We didn't want to eat out the whole time.

長く滞在していないが接したスタッフの方達はどの方も接しやすく親切で有難かったです。 ダウンタウンに徒歩で行ける距離でいつでも出かけられるのが良かった。またロビーに併設されている？レストランはすぐ行けるうえに美味しくて最高でした。 部屋に関しては、それなりに清潔でしたが、電気湯沸かし器が何かでベタベタしていて使いにくかった。また夜まで近くを走る列車のクラクションが聞こえ、時折人の騒ぐ音がよく聞こえたので音の気になりやすい人は注意が必要かも。 バンフはとても気に入ったのでまた行きたいが、こちらのホテルにまた泊まるかは状況次第というのが今回の総評です。

Beautiful landscaping & convenient walk to shops & dining. Helpful staff. Good size, clean room. No breakfast on site except Mexican restaurant.

Hot water issues. Ripped carpets.

Perfect

Excellent staff, great on site parking, located on the main strip of Banff Avenue and walkable to all the shops, slept soundly in a comfy bed too!

This is a great place to stay in Banff, It is a short walk to shopping and dining. Free parking really helps. Parking is difficult in Banff. It is best to walk and this property is very close to downtown. Many great dinner options are less than a 10 min walk. Stay here. The staff is great.

Close walking distance to downtown area.

The place was fine. Service very disappointing. I booked here specifically for the dry sauna— and while it was working I was not allowed to use it because the hot tub was not working so the entire area was off limits. No offer for a discount or any sort of compensation AND I found out this had been the case for many weeks yet there was no alert on the website.

I was happy with staff

Great location to everything Banff has to offer, slightly away from the the hustle of downtown shopping which made it more quiet, but on the main street. Staff was great and helpful. Parking was secure. Room was clean and had amenities, especially the coffee maker which was replenished everyday. Our air conditioner stopped working one night, but they immediately addressed and fixed the issue. We'd stay there again.

Great location and walking distance to all downtown amenities. Staff were great! Thanks for having us!

Do not stay here. Its worth $100/night, not 600. There hasnt been an upgrade in this place since 1990, the floors were stained, the shower smelled like pee, and the fellow at the front desk was a prick. This hotel is a national tragedy in Canada's most beautiful national park.

Staff is courteous & helpful in giving directions & local recommendations.

Disappointing. Old dirty carpets in halls. Old window air conditioning could not cool room. For almost $609.

We really enjoyed our stay! The hotel is very quiet and clean, which made it so relaxing. The staffs were very accommodating. The view from our room was absolutely amazing, facing the beautiful Rocky Mountains. We’re already planning another trip to Banff and will definitely stay here again.