We had bad impression since we arrived. We choose this hotel because they saud they have shuttle bus. So when we arrive at train station, we actually called them to ask them to pick us up caz 2 of us had 3 luggages. The person who picked up the phone refused and said he could not come to pick up as he was the reception and cannot leave the hotel. And said we could walk to hotel only 400 m. So we walked up and the road is on the way up to the hill for the whole 400 m. Can you imagin 2 small ladies dragging 3 luggages up to the hill. IT WAS WORSE NIGHTMARE I EVER HAD!!!! I dont understand why they cannot just leave the hotel for only 5 mins!!!! Then we ask for shuttle to ski, he said, oh, you can just walk to the city (another 800 m.) and jump into any shuttle bus which pass by...what??? Why the h.. on earth we choose this hotel!!!!

Je me suis sentie punie dans la chambre de bonne, logement vieillot, tv cassée, pas de son, salle de bain sale, produit de douche à disposition vide ! Et dormir la fenêtre velux ouverte = bruit en continue d’un moteur qui tourne. Déception

L’accueil de l’hôtel a été parfait : nous avons tout d’abord bénéficié d’un surclassement qui nous a permis d’avoir une vue degagee sur les montagnes. La personne qui nous a accueillis a été très arrangeante, a préparé un sandwich dès le soir pour que nous puissions partir tôt le matin. Pour ce qui est de la qualité de la chambre, la literie etait très confortable, la chambre etait propre et de taille appréciable. Pour finir, il y a un petit espace extérieur très calme et très appréciable le soir.

Hôtel charmant, on s'y sent bien. Un peu à l'écart donc très calme et une vue magnifique. Personnel très agréable

Beautiful chalet hotel at the base of Mont Blanc. Access to hundreds of hiking trails within a few minutes. Breakfast and dinner were both excellent and the service was great. Highly recommend this hotel if you are looking for stunning views, peaceful environment, and great location. Will certainly be back!

The views from the hotel are gorgeous. The room is very clean and spacious. The bed is good and the hotel provides towels of excellent quality, fresh and clean. The location is very convenient, the breakfast is excellent and the whole experience is highly recommended. The only down side is that the water pressure in the shower was low, and the fact that toiletries are not provided (we got some upon request). However, as mentioned, we enjoyed our stay very much and will gladly come back.

Vista linda, tudo bem arrumado, elevador lento e pequeno apenas, voltaria com certeza

We LOVED our stay here. My fiancé and I stayed one night to explore Chamonix and this hotel was a way more affordable option. They even gave us a complementary upgrade to our room so that we had a mountain view! Very clean rooms, big bathrooms, wonderful and welcoming staff, amazing breakfast and many options to choose from. They also had a very cozy foyer with a bar. On the first floor, there’s a great rec room for larger groups to hangout and play pool/cards etc. Definitely will be staying there again if we ever go back.

Staffs are one of the best hospitality in this business.

Clean room, friendly staff, food was good

Très bon accueil Je n'ai pas utilisé le Spa

This hotel is slightly out of the resort, but its amenities make up for it. It has really cozy lounge area, restaurant with daily menu and most importantly, the staff was the friendliest and super helpful. Will definitely stay here again.

Chambre un peut de poussière et pas beaucoup de pression pour la douche et cela ne sentais pas bon dans la douche

Hôtel agréable et convivial

Tout est au top Le hall est cosy avec salon et cheminée Le personnel est au petit soin pour tout La chambre propre (même s'il a fallu qu'on demande les gels douche à l'accueil) Il y a même un salon avec un billard et un piano Il y a des navettes avec des chauffeurs très sympa qui nous mènent aux houches La vie est superbe La gare des houches n'est pas loin Attention pour monter à l'hôtel avec l'enneigement il faut des chaînes Me j'ai est

Clean and comfortable room, all the staff were incredibly friendly and helpful, breakfast was well priced and good quality, as was evening meal.

Hotel OK , Staff Muito bom mas o quarto péssimo . Banheiro com o teto no maximo a 1.40m para tomar banho, tomamos banho sentados . Cuidado quando pegarem quarto do quinto andar . Parece mais uma adaptadção do telhado no banheito . Nao recomendo !

Personnel très bien et la restauration excellence !

A bad smell pervades the hotel and is not easy to breathe. The road to the hotel is not easy and you need a car, especially if you have luggage. Poor organization resulted in us spending an entire night in the hotel lobby on chairs for over 7 hours, and the emergency number registered at the hotel was ineffective and no one answered. I would never repeat the experience at this hotel.

What a gem! This hotel was awesome - the staff were wonderfully lovely, they had an excellent restaurant and the rooms were cozy and had everything you needed. The hotel is off of the main strip but accessible easily by train (train station is a 5-7 minute walk) and they also have a shuttle that you can reserve during the day. We loved it and would happily come back again.