We had bad impression since we arrived. We choose this hotel because they saud they have shuttle bus. So when we arrive at train station, we actually called them to ask them to pick us up caz 2 of us had 3 luggages. The person who picked up the phone refused and said he could not come to pick up as he was the reception and cannot leave the hotel. And said we could walk to hotel only 400 m. So we walked up and the road is on the way up to the hill for the whole 400 m. Can you imagin 2 small ladies dragging 3 luggages up to the hill. IT WAS WORSE NIGHTMARE I EVER HAD!!!! I dont understand why they cannot just leave the hotel for only 5 mins!!!! Then we ask for shuttle to ski, he said, oh, you can just walk to the city (another 800 m.) and jump into any shuttle bus which pass by...what??? Why the h.. on earth we choose this hotel!!!!

Clean and comfortable room, all the staff were incredibly friendly and helpful, breakfast was well priced and good quality, as was evening meal.

Hotel OK , Staff Muito bom mas o quarto péssimo . Banheiro com o teto no maximo a 1.40m para tomar banho, tomamos banho sentados . Cuidado quando pegarem quarto do quinto andar . Parece mais uma adaptadção do telhado no banheito . Nao recomendo !

Personnel très bien et la restauration excellence !

A bad smell pervades the hotel and is not easy to breathe. The road to the hotel is not easy and you need a car, especially if you have luggage. Poor organization resulted in us spending an entire night in the hotel lobby on chairs for over 7 hours, and the emergency number registered at the hotel was ineffective and no one answered. I would never repeat the experience at this hotel.

What a gem! This hotel was awesome - the staff were wonderfully lovely, they had an excellent restaurant and the rooms were cozy and had everything you needed. The hotel is off of the main strip but accessible easily by train (train station is a 5-7 minute walk) and they also have a shuttle that you can reserve during the day. We loved it and would happily come back again.

Chambre parfaite et personnel fort sympathique

We were upgraded upon arrival. Beautiful and clean rooms.

Très bon hôtel, prix très raisonnable, personnel aimable, chambre bien équipé, confortable avec une magnifique vue sur la montagne. Style chalet très cosy, tout ce qu'on recherche lors d'un séjour face au massif du mont blanc. Pour le prix j'ai été conquise. Si je dois chipoter, je vais dire que la douche avec une petite fuite qui glaçait et le flexible endommagé.

Hôtel très sympa, la réception, le restaurant et les chambres sont superbes (pour un 2 étoiles), idéale pour une famille avec une salle de jeux. Je recommande

The staff service was more than excellent — they were extremely attentive, kind, and always willing to help. This was definitely the highlight of the stay. I also really enjoyed the hotel’s dinner options. However, I was disappointed with the room cleanliness. The toilet had a heavy buildup of old dirt, and the shower drain was also very dirty. In addition, the room heater did not warm the room properly during very cold nights — the reception area was noticeably warmer than the room itself. Overall, while the staff and dining were great, the room conditions did not fully meet expectations.

The staff were amazing. Very friendly and accommodating. The lobby area and restaurant were extremely cozy. Fireplace, small bar. It was the perfect spot to relax and spend an evening. The views from the chalet were beautiful. Highly recommend.

Chauffage en maintenance en plein hiver et sdb pas approprié pour une personne de plus d1m60 le rest impeccable

The room was really good. Missing some amenities but it didnt bother us. The staff is super friendly and helpful. Shout out to Nicole! You’re a star. Thanks

Henkilökunta ystävällisiä ja avuliaita. Suosittelen. Huoneesta upeat näkymät vuorille.

Just 10 eur for up to 15 days luggage storage. They were very helpful and responsive in making arrangements for pickup even after the hotel closed for the off season. Rooms were clean, and dinner was delicious, and the views great. Thank you!!

Accueil ecxellent. Petit déjeuner trop cher pour celui qui ne consomme qu un cafe croissant.Fromage de region absent et charcuterie tres bas de gamme. Choix en sucré.

Close to the TMB

séjour agréable de passage pour un mariage

Excellent séjour. Mention particulière pour le restaurant et son service au top.