We enjoyed our stay and would highly recommend! The staff were all very helpful and kind to us! The staff in the restaurant on site also provided excellent service. 10 stars!!!

Great hotel... Very helpful staff

The hotel is well located, and my stay was excellent.

evet, evet

kahvaltı güzeldi.

Staff simpático mas, o quarto era um pouco barulhento.

We were initially given a room on the first floor, and we could clearly hear noise from the street. Luckily, we were able to change to a room on the third floor. There were, however, a couple of disappointments. There were construction works at the hotel, which was not very pleasant. In addition, we were asked to pay a €50 deposit at check-in. We were quite surprised by this, as it was not mentioned anywhere in advance. We were told that the deposit would be released at check-out, but it has been a week since our stay and we have not yet seen the deposit returned to our bank account.

A big thank you to all the staff at DoubleTree who made our stay special and memorable by going above and beyond in every aspect possible. Right from the get go, check in staff were welcoming and friendly, having noticed on a passport that we were celebrating a birthday they provided an upgrade to one of the rooms. After checking in we went out to explore Lisbon, only to return to the room with a pleasant and special surprise, the hotel provided a lovely bottle of chilled Cava and some cake. The gesture along with the service, cleanness of the room and friendliness of the staff made it special and memorable and will recommend this hotel to anyone.

Todo muy bien

Clean

Positivo: Localização, pessoal, limpeza. Negativo: Falta de isolamento acústico nos quartos de número par, que ficam virados para a casa de máquinas/gerador

GREAT

room was clean

La chambre était propre, les gens courtois et la nourriture bonne. Mais c’est très noir voire trop noire comme décoration, mais tout de même nous nous y sommes sentis bien. Merci!

Welcome was very comforting. Information given about tourist attractions was not very accurate. Rooms and overall design in black not very appealing. The corridor feels like a chicken box with room numbers on the floor. Design of the rooms not so lucky. Shower in the bathtub is actually a big health hazard. Specially for people which are not so mobile difficult to get in and out. When back in Lisbon we will consider another hotel.

The room was comfortable, but the closet door swung over the only area where we could plug in the kettle for tea; the door was flush with the counter which meant we could not open or close the door with the kettle set on the counter. Very odd!

I requested a room with a view, as being our 1st time in Lisbon but instead we got a view of the air conditioner units and apartments balcony with their clothes hanging out to dry!

Localização e atendimento

Great location and easy walking

If I return to Lisbon I would find alternative accommodations