Spacious room, great place, good amenities

Staff very friendly & helpful. Room was very clean & bed very comfortable. Some of the furniture needs refurbishing

Beautiful setting and friendly, attentive staff.

We really enjoyed our stay. Beautiful hotel, excellent breakfast and a very good service overall

The most amazing stay!!! the staff were so lovely, the ground and the breakfast were exquisite. We will definitely be back :)

Friendly and attentive staff. The building and grounds are impressive with great nearby walks. A perfect location to explore Stratford upon Avon or Cotswolds.

J in the breakfast room was a delight. Daikon at the front desk was so welcoming! Really enjoyed our stay. Excellent hospitality and staff!!

Staff not present. Property a little dirty and needing a refresh. Terrible breakfast experience.

Everything good - staff very attentive on check in. However evening time - we weren’t 100% sure where we could sit to have a drink in the bar. The library room was in darkness, there was a party going on in a neighbouring room, and also the dining room. We ended up sitting in a large empty room with nobody else in it as we didn’t know where else to sit. The pool are was mildly disappointing - only one bed available and I had to hunt around for towels, and there was nobody around to ask. With the amount of people staying at the hotel it would seem to make more sense to have more beds? My partner was having a massage, but not sure where we were both going to sit if they’d joined me at the pool, so we ended up going back to our room. I specifically booked your hotel because you offered spa facilities, but the lack of beds did disappoint me. However the hotel itself was stunning, along with the grounds and of course the history. We were unaware of the ghost stories, which we had to research- that would’ve been an interesting fact to have known before our stay. We would’ve eaten in the dining room but found the menu to be limited and mildly disappointing for choice - it seemed a lot of the food listed I could’ve found in one of the pubs locally. I would’ve expected food to represent the location and standard of hotel? The reception staff pointed out we could’ve asked the kitchen to specially prepare something, but sometimes you don’t want to have to go to that trouble.

Spotless through out. Staff very courteous and professional. Beautiful location. Superb facilities.

Beautiful grounds, historic buildings and a well appointed and equipped spa helped us enjoy a luxurious and relaxing mini break. The full vegetarian breakfast was delicious and really well cooked - a nice bonus to have this included for a minimal extra charge. Tracy at breakfast and Gino in the evening were stand out members of staff but everyone we encountered was as helpful and friendly. Beth & Damon on reception gave us a warm welcome.

We had a few minor niggles including delay with checking in and very late seating for dinner… but

From parking to being greeted at reception to being taken to our room we couldn’t have felt more welcome. We had room service for lunch and dinner in the main restaurant and the vegetarian and vegan options on both menus were superb. The spa was amazing and the family rooms with two floors were just perfect. The grounds in the Autumn time were stunning. I imagine a stay here at any time of year would be just as magical. Thank you for making our stay so special

Positives. Staff were very good. Very clean. Spa and pool area was small but excellent. Negatives. No atmosphere in the lounge (cocktail was very good though). Breakfast while the food was excellent the experience was let down by slow / sloppy service. Overall very good but could easily have been better.

This hotel is amazing! So beautiful!

What a fabulous place ,quite breathtaking on approach to the hotel .Staff were very friendly and helpful,we were given an upgrade so that was a lovely surprise and the room didn't disappoint.We had dinner there on our first night which was super. Would definitely stay there again ...in fact have recommended it already to friends who are looking to stay in the next 6 months

A wonderful relaxing hotel with friendly helpful stall. Thoroughly recommend it

Gorgeous grounds, friendly and helpful staff and lovely rooms with super comfy beds! Breakfast was delicious... Hot and freshly prepared based on your order. Stunning wildlife in the park with deers roaming freely.

Exquisite building and the grounds full of history.

Such friendly staff. A lovely atmosphere.