Perfect Sicilian atmosphere!

The staff is excellent and willing to help you eagerly with whatever you may need. Gorgeous hotel!!!

All staff were excellent. rooms very clean and had everything needed. Good breakfast with a wide selection

Great staff!! Especially DAVIDE!!! Great personality!! EXCELLENT CUSTOMER SERVICE !!!👌👍👍

The staff were especially helpful in advising on what to see, where to eat, how best to get around, etc.

Breakfast was excellent with particular credit to the chef for scrambled egg. Very seldom do hotels manage to bulk cook good scrambled eggs but this hotel was excellent. Excellent room, staff were engaging and polite .

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The hotel is nice and the rooms have high ceilings, but it needs a complete refurbishment. No view at all. 2 small windows opening to small row of backyard. The staff were nice. The bed was good and comfortable, and the breakfast was acceptable.

Yes

Very comfortable stay

Location was perfect for our first stay in Palermo

very clean, good customer service, only not perfect is the gym.

Nice room and very helpful staff

Excellent. Wonderful accommodations and staff. Close to everything. Recommend highly.

The room, staff and breakfast was all amazing

Wir haben unser neues Auto, erst 200 km gefahren, in‘s Valet Parking gegeben. Es wurde wortlos mit einem sehr grossen Schaden am Heck, wieder bereitgestellt zur Abreise. Die Hotel Direktorin Frau Gisella Catanzaro war erst nicht anwesend, dann doch und wollte keine Verantwortung über das Valet Parking übernehmen. Das Auto werde gefilmt bei der Übernahme, aber die Aufnahmen werden nach 24 Std. gelöscht. Ihrer Aussage nach müsste bei der Polizei eine Anzeige gemacht werden. Nicht würdig für ein 5 Sterne Hotel.

Excellent hotel close to the city centre with its pedestrianised area and attractions. Traditional and comfortable. Cosy but freshly decorated room. Hospitality tray. Comfortable communal areas. Excellent breakfast. Staff could not do too much for you. Bus from airport stopped about 150m away, so easy to access. Would thoroughly recommend.

Excellent staff and breakfasts.

Grosses Zimmer, leider ohne Aussicht. Klimaanlage ruhig. Dusche WC geräumig aber eher kühl. Rezeption und Personal sehr herzlich und zuvorkommend. Frühstücksbuffet sehr gute Auswahl. Es wurden sogar Frühstücks Cerealien ohne Zucker organisiert. Sehr nettes und freundliches Personal beim Frühstück.

Brrakfastbuffet was extensive. But if you wanted an omelet instrad of the prepared scrambled it is an extra charge. But not necessary there are alot of choices