Front desk staff was very nice. That's the only reason it gets a 2/5 instead of 1/5. Other than that, no positive feedback. Paint peeled from walls, broken fixtures and furniture, sticky handprints on most surfaces. The lock for our room was missing half the screws and hanging off the door. The maintenance man "fixed" it by bending the remaining stripped screws down to make it slightly less floppy. Still had to pile stuff in front of the door for 2 nights to prevent our child from escaping.