การให้คะแนนและบทวิจารณ์โดยรวม Las Terrazas Resort and Residences Ambergris

On arrival to the property we were greeted at the front, our bags were grabbed and we were welcomed with a cocktails and five minute massage. We had a “luxury penthouse” though the rooms were nice we had minor issues with the shower not working, they solved the issue by the next morning. We had our own balcony plunge pool which was a nice touch. Pool was very enjoyable, staff constantly checking if you need food or drinks, and will deliver directly to you. We had an issue with our first golf cart rental and was corrected by the morning. (Town is decently far from the hotel definitely recommend the golf cart). The food and drinks we had on property were good. We chose this property due to their so called “special rake” for the Sargassum and were disappointed when we saw the beach and water. They did offer free amenities like clear bottom kayaks and a sail boat ride, however the current was too difficult to do those activities in. Staff was accommodating with providing laundry soap as we just spent a few days in the jungle and desperately needed to wash our clothes, which we had a washer and drier in our room. 15-20 minutes from secret beach which was a welcomed change with crystal clear water. We do wish we were able to stay at least another day here as the property was beautiful and would’ve liked to attend one of their happy hours or rooftop seafood boils.

The pool and restaurant facilities were excellent. The room was spacious and immaculate. They only issue was the beach was not accessible due to the amount of sea grass that washed up on shore. This issue was not limited to this resort. ALL of the resorts on the east side of the island had this issue. The pictures of the resort show a pristine beach and I'm sure depending on the season that is the case. We were told that the sea grass was worse than most years. It gives off a terrible odor as it ferments in the warm humid climate. We did rent a golf cart (necessary) and traveled to the other side of the island. Those beaches were gorgeous and a lot of fun. We would definitely return.

Very nice property. Really quiet weren’t any out of control children or adults for that matter. Great staff very friendly and helpful. Bed was perfect for my taste nice and firm slept like a baby.

Would definitely stay there again. Enjoy the breakfast on resort but the dinner is not all that great. Didn’t impact our stay and would still give 5 stars for the amazing customer service

The property was largely what we expected. The food at the restaurant exceeded our expectations- it was very good. The pool area was also very good. Rooms were very nice. A few ants and bugs, but I guess to be expected in the jungle. We were not expecting the sargassum to be as bad as it was on the beach - not the fault of the resort - it was a big problem throughout the windward side of the island and did have a strong odor. Staff was super friendly and helpful. We would stay here again. Convenient to secret beach and reasonably convenient to other nice restaurants. Loved the complementary Hobbie Cat - had a great time on it. Thank you Joffet!

Great

Great property, friendly staff. Would stay again

Excellent place to stay. Helpful staff and beautiful hotel.

El hotel muy lindo y comodo, lastimosamente unas vacaciones perfectas tuvieron un pésimo final cuando nos dimos cuenta que nos robaron joyas de nuestra habitacion.

The staff is absolutely amazing and very accommodating. Food at the restaurant was delicious

Small and friendly staff and people staying

Staff was friendly and attentive. Room was very comfortable and nicer than expected. Wish we had patio furniture to enjoy our two balconies, but overall property met and exceeded expectations.

La atención del personal del hotel y el hotel en sí, muy bueno. La persona encargada del estacionamiento fue muy grosero con nosotros, pero todo lo demás fue de excelente servicio.

We had a wonderful stay. The room was very spacious, clean and modern. The property was on the beach with a very nice pool. We enjoyed dining a the restaurant for breakfast and dinner. Staff was very friendly and welcoming. Would definitely recommend!

Great spot. Would go back!

El manager muy bueno! El personal super amabale y el hotel lindo

We initially had plans to stay at Pur Boutique. But the condition of our room and the resort was awful. So we happily booked at Las Terrazas

It was relaxing wonderfull peaple would go back again food was ex

Enjoyed our stay there.

Overall the property ia beautiful, and the staff were great! The lunch and dinner food was not on par, bot cooked well or prepared for a higher end resort. Breakfast was great, and spa was pretty good. I got a deep tissue massage and it was anything but.