Great choice of drink. Evening meal was great. Friendly staff.

Room was clean and tidy. However there was a hole in ceiling where the fire alarm had come out and not been put back properly. There was no heating in the bathroom however the lovely hot shower warmed the room super

Average

Very friendly and helpful staff - room comfortable and clean - free parking and good location

For the price, and just somewhere to sleep, was all fine.. Pros - I think I was the only guest, so plenty of parking. They opened the bar for me to buy a can of Guinness, and the staff (only 1 person) were very friendly, although he seemed to have a pretty bad cough... bed was comfortable enough for a good sleep. Cons - Everything is dated, damaged, and a bit dirty. Lift buttons took a few goes to work . Toilet didn't flush very well. Room didn't have a remote control for the Tv.

Room clean but cold bathroom no heating in bathroom

Very outdated, noise.

Room and bedding were spotlessly clean. Big TV, power shower and a balcony whilst being ones of the cheaper places in Reading. The exterior and location is a bit strange but there’s not much they can do about that and it doesn’t detract from its appeal. I’d definitely stay again.

Le personnel est très accueillant, les chiens sont acceptés gratuitement, tout est très bien, mais un peu décrépi

Room was fine. Mattress was completely dead, pretty much just laying on the bed frame

Nice hotel and food was lovely

Good quick check in .. very polite staff and helpful .. room was fine but does need some tlc .. bed was comfy .. quiet nights sleep .. very dog friendly ..

Yes I should have took photos. Was late and long journey . I took the quilt out of the cover as was too hot . Minging quilt !! Please replace it . Disgusting! Old ! Didn’t dare look at mattresses till morning and very glad I didn’t. But I guess they think it’s ok because there’s a mattress protector! Too many stains On the good side . After refusing 1st room because 103 .. 2nd room bath plug not working and many enamel chips .. 3 rd room apart from bed problem oh and pillows wafer thin ? ! The bath was very hot And you can smoke .

There was no customer service at all. When we arrived all i got was 'fill the form, this is your room' and when we checked out the lady on the desk didnt even acknowledge us. More thorough cleaning needed, went to plug my phone charger in and found an empty condom wrapper behind the bedside table. Also a mouldy sweet on our balcony. Overall is was okay for what we needed it for

When we arrived through the back entrance (road was closed at front) the building looked in poor condition. Once we arrived at front and entered the building our impression changed. Rhe reception was clean and modern and the receptionist helpful and polite. All the rooms we had (4) we large and comfortable. So of the bathrooms could do with a revamp but the majority of them clean and functional. We slept well. It was quite considering the hotel was on a main road. We had a drink in the bar, again this was a large modern area. Drinks were reasonable and again staff polite. We didnt have breakfast so unable to comment. Overall we didnt expect much as the price was very reasonable but we were pleasantly surprised.

I stayed at this hotel about 7 years ago and it felt half built and nothing really seems to have changed since then. Rooms are fine, pretty standard on what you’d expect for a cheaper hotel.

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Was a reasonable price and condition with parking but needs some TLC

Was sent wrong hotel by reception and was looking all over for room which was not there as it was in the hotel I checked in but she sent me to the joint hotel wasting my time

So I have an average score. I will start with negatives.. on arrival looks like it could do with an update. Price little high. Hard to find at night. Go down little road and turn left into car park. Positives - quick check in, nice staff, bed was clean and so comfy, so although average I would return for the bed alone :-)