Check-in time at 2 PM, arrived at 2:55 PM and was told our room was not ready... no breakfast at the executive lounge, but it was advertised?

The Spa is fantastic and in between the spa and the gym you can use the steam room and jacuzzi. Fantastic.

Lovely hotel with great amenities and staff. Love the variety at breakfast, the gym

Staff is excellent. The service is A+. In-room massage is definitely worth it. Beautiful view of Ningbo.

Quality of service, hygiene & location were all very good.

Great time for when i stay there

코너 룸이나 조금 어색했어요.

Great time for stay in hotel

It was great, the room was spacious and clean. service was good.

spacious room with good river view. Quite during my stay & could have good sleeps.

The room was too hot. The pillows were over stuffed. It was going to give me a neck ache. The bed was very hard. I stayed in two different rooms. One of the beds and pillows were ok. With the wifi there was a little cartoon man that looked angry saying something in Chinese & it disappeared quickly so I couldn't save it and translate so I didn't feel comfortable using the wifi. The breakfast bar was pretty

I had a wonderful experience during my stay at this hotel. The service across the board—from the front desk to housekeeping to the executive lounge—was exceptional. Every staff member I interacted with was patient, attentive, and detail-oriented. A special shout-out to Ada from the executive lounge, who truly went above and beyond to make our stay even more memorable. Her exceptional service stood out and added a personal touch that was much appreciated. The hotel’s location is very convenient, making it easy to explore the city. Additionally, the night view of the city skyline from our room was absolutely breathtaking—a perfect way to wind down after a busy day. I highly recommend this hotel for both its service and its prime location. I look forward to staying here again!

Kamar mandi dan toilet kurang nyaman ,Bau,yang lain nya oke.

Excellent breakfast good service. Room bath. So so.

Friendly, helpful and very polite

Excellent location. Great services and very friendly staff made this property a home away from home.

Muy buen hotel

Excelente servicio, el Personal super amable, la habitación excelente, la limpieza y camas perfectas

Very nice hotel.

They won't give you internet unless you give them your cell phone number. I've never seen this before in any hotel i've ever stayed at. I had to sit on the phone with them for 25 minutes reading out the MAC address of every device i have, letter-by-letter to someone whose first language is understandably not english. it only worked for 2 devices so someone from the business center had to come use his personal phone to get me on. then after the 30 min ordeal, i find they block VPNs so i can't even work.