The staff was excellent, very professional, and had great recommendations. Stayed for 3 nights and had breakfast there (which was worth the price, 13 Euros). Also, a very good recommendation for a Tuk Tuk with Pedro - again, an amazing experience and worth the price. Will stay here next time we are in town.

Friendly staff. Clean room

Staff!!! Super accommodating.

Fantastic hotel in a perfect Lisbon location—easy to walk everywhere and very comfortable. The staff were exceptional, always friendly and attentive, and the room was perfectly cleaned every day. The highlight was an unexpected birthday surprise: champagne and chocolate waiting in my room. I never mentioned my birthday—they noticed it from my passport, which was incredibly thoughtful. Highly recommended. I would absolutely stay here again!

Vincci Baixa is a hotel in very good condition and the staff is friendly. Everything was perfect except the fact that you are not allowed in the room while cleaning staff is working.

Equipe muito gentil, quarto muito bom com janelas anti ruidos , cama confortável e bom chuveiro

Quarto limpo e confortável e equipe muito gentil

Super great location, courteous staff and peaceful surroundings

Fantastic location in the area of new town!

Bra rum och sängar. Väldigt bra läge. Hade inte frukost.

Great location

Great service. Beautiful hotel.

Staff were very friendly, rooms clean and location perfect

Very helpful staff; excellent breakfast

Excellent

Nice place, close to tourist places including restaurants. Cleaned room, fantastic breakfast, I enjoyed my stay here for 2 weeks. I was here for work. I loved it. Will definitely go back and recommend to anyone friends and family.

Room was always cleaned and tidy. The Hotel wash located in a very safe area of Baixa with lot's of great restaurants close by. Great front desk service.

Ubicación inmejorable. En pleno centro, fuimos andando a todos los sitios, y está rodeado de tiendas y restaurantes. Al lado de la Praça de Comercio donde se puede coger el tranvía a Belem. El servicio excelente y los desayunos muy buenos. Todo el personal del hotel fue muy amable. Comimos en el restaurante a mediodía uno de los días y la comida estaba buenísima, por un buen precio (el arroz con pulpo muy recomendable!). Definitivamente recomiendo este hotel para visitar Lisboa.

Fabulous location with pleasant and helpful staff. Room and bathroom were modern and clean. Perfect for a short stay before our cruise. Easy walking distance to Rua Augusta, Tram 28 and cruise port.

Location is really prefect. Close to the main Square. Close to the tram up to the Alfama district. Reasonably close to Metro. The hotel was a pleasant experience.