Never had a problem always had good service the hospitality was great

The room was very dirty and the towels had insect bites. I told them this and they said I could change hotels if I didn't like it.

Felt like they did the minimum supplies for the room. Example: no tissue. I guess you were expected to use toilet paper.

Great staff, was a good stay

Terrible.. no hot water and dirty sheets

Not fancy but clean! Close to the highway and lots of amenities near by. Second time staying and will definitely stay again !

Clean and spacious room. Great price. Would stay there again.

Most hotel locations in London Ontario don’t accept debit as a deposit for the room. They only accept credit card and some of them only cash.

I was actually impressed with how nice the room was considering the low price. Will use again

Staff were efficient, respectful and attentive as well as courteous. The parking lot is a bit confusing as to whether its a one way way entrance or exit oonto Exeter Road. A

The room was comfortable and tge staff were pleasant and efficient

All of the above.

The property is basic and dated and it is rated as a 2 Star for good reason in terms of its age and amenities. But Management seems very good....they are friendly and they keep the place clean and it is priced very reasonably. If you have mobility issues, the large number of first floor rooms are appreciated. The location is excellent.

This was my second stay at London Inn Motel. The location is okay and the room condition was acceptable, but I had a serious issue with the security deposit, which has still not been resolved. The motel charges a 200 deposit. During my first stay in November, 200 was deducted from my account. I waited almost one month, but the money was never credited back. When I contacted the hotel, I was told it was only an authorization and to contact my bank. After checking with my bank multiple times, they confirmed that the amount was fully deducted and never returned. During my recent second stay, I spoke directly with the manager and showed him my bank statements proving the money was not credited back. After checkout, I again contacted my bank, and they confirmed no refund was received. When I called the hotel, I was asked to call after 5 PM. When I did, the manager was very rude and claimed that the money had been deposited the previous day—nearly three months later. I asked for a receipt or proof of refund, which my bank specifically requested, but the hotel refused to provide any documentation. After that, they stopped answering my calls altogether. The manager did not cooperate at all in resolving this issue. I am still waiting for written proof or confirmation that the $200 deposit was refunded. This experience has been extremely stressful and unprofessional. I would strongly advise future guests to be very careful with the deposit and to keep all records if staying here.

Manager was great and friendly super accommodating def will stay here again

Buddy at the desk is a good guy. Decent rooms for the price

Yes. Front desk staff was amazing. I forgot my tea vags

Check in was slow ! I arrived around 11:30 pm. To be greeted by 2 screaming kids running around in just T-shirt and diapers in the front lobby . Seemed a little weird for kids to be awake at that hr Mom was standing close by The bed wasn’t super comfortable, nor were the pillows. But the room itself had a great value.

Room was clean and close to amenities.

The room, bathroom were clean. Heat/AC were both available, plus there is a small window you can slide open