Checkin Receptionist was good, helpful and polite however the bartender was very unhelpful and confusing, said there was no room for one person in the restaurant (even though it was half empty and only 7.00pm), offered bar food then said I couldn’t have bar food as the chef wouldn’t serve anyone else at 7.30, nothing like a bit of customer service to a regular visitor

Room was spotless, the bed very comfortable and the staff were very courteous and patient. Food and drink a little on the expensive side but am sure similar hotels were the same. Overall would recommend this hotel. Thank you

This is my favorite hotel in Harrogate. The location is fabulous, and the hotel’s deluxe rooms are spacious. I stayed for 16 nights this trip, and as always, the staff are professional, positive, and take care of any needs that arise. As a single woman, I also value the hotel having professional staff at their front desk 24 hours a day. I will continue to stay here every time I’m in town.

Schone kamer

Fint rent værelse. Men der var så dårligt lys på badeværelset, at det var umuligt at lægge make up og barbere sig. Der var også dårligt lys på værelset til det. Det eneste sted - og vi rejser meget - med et valg om rengøring på værelset eller gratis drinks i baren fra dag til dag. Endelig et hotel, hvor man lidt føler at det er noget for noget.

Junior suite very, big, comfortable, clean and well appointed but an odd long shape, good if you had kids on the sofa bed. Staff very helpful and the food in the restaurant was good. Like all Hotel Du Vin 's we have been in recently the leather head and foot board's on the beds need either replacing or repairing, dying and polishing.

Fantastic stay, room was beautiful and the food was amazing. Highly recommend and will definitely be back again.

When we arrived, we were given the Tattinger room. On our way to the room we noticed how unkept the corridors were, with marks and chips all along the walls and woodwork. We were very disappointed when we got to our room, to find it freezing and the heating hadn’t been put on. We popped the heating on and left the hotel to get drinks in the hope it would be warm when we got back to the hotel. Thankfully when we arrived back, it was warm, but we shouldn’t have to do this in a 4* hotel. The room itself was creaky and in need of a good paint. The wallpaper was coming away in parts and the wardrobes looked dirty and chipped. We decided to cancel our dinner reservation and eat out of the hotel on the evening, as first impressions weren’t great and we didn’t hold up much hope for the dining area. However, the next day, we did enjoy our breakfast. Staff were pleasant enough, although we didn’t have a lot of interactions. Overall, we weren’t impressed and could have had a similar stay at a nearby travel lodge. Huge updates are needed in the corridors and I imagine all the rooms, if a hotel suite, was looking so tatty.

The room was spacious and stylish. The bed was too firm for me. The bathroom was spotless. Food and service in the Bistro was very good and good value. The breakfast was almost perfect. Scrambled eggs and salmon was very tasty but the plates were not hot. The coffee in the machine was also just lukewarm.

Lovely rooms, great staff

Bar good , didn’t have breakfast

Very well located for central Harrogate, short walk from Bettys, shops and station. Amenities in the room were decent and bed and towels lovely quality. We had a basement room which was difficult to access with luggage but even the steps to main door are difficult so not a good spot to stay if you require accessible space but otherwise good

Lovely stay. Great location and lovely breakfast

Nice hotel. Very good location. Reception and restaurant staff were polite but a bit vague and could do with some training.

Lovely hotel, always enjoy a stay there

The hotel is stunning, the room was spotless and very comfortable, the staff were fantastic and really went above and beyond to make our stay perfect.

Excellent location very clean room Staff very helpful breakfast was one of the best I've had Bar a bit pricy but overall had a most enjoyable stay

Walking distance to town. Food was good. Rooms were clean and tidy. Bar staff were pleasant. Lovely setting.

Very friendly and polite staff, informative and helpful as this was our first stay in Harrogate. The room was a lovey size, well decorated and appointed, and the bathroom was similarly of a great size with a good size roll top bath and shower. Lovely view over the park. A lovely meal and a few drinks were enjoyable in the dining room. The only small negative was the entrance area includes the only lounge/seating area and bar, and as the Christmas parties were in full swing, there was nowhere, apart from your room where you could sit quietly and relax. Apart from that a superb overnight stay.

Clean hotel