初めての宿泊でしたが、素敵なお部屋と心地良い接客で素晴らしい時間を過ごすことができました。

Tudo limpo sensacional

The hotel is kept well. The service was brilliant.

El hotel está impecable, las habitaciones super grandes y bonitas, con vista al bosque, el restaurante espectacular, la comida y servicio ni que decir, 10/10, recomendable, limpio, bonito, sin duda regresaría!

素晴らしいホテルでした

Yes

Clean room, great staff,

Excellent service. I forgot my bag on the train, and when I arrived, they immediately picked up the phone, handled the situation, and arranged for us to get the bag back the very next day. I’ve never experienced service like this before — truly fantastic. Dinner was wonderful as well: beautifully prepared, cozy, and served with great attention to detail. The garden view was stunning, and being able to take an evening stroll there after dinner felt very luxurious — a truly classic Japanese experience. The hotel itself was a big positive surprise. Everyone was incredibly friendly and service-minded. Absolutely a 10/10 experience.

The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet.

I loved it

하코네를 또 가고 싶다는 다짐을 갖게 한 호텔입니다 객실,조식,직원,조경 등 하나하나 훌륭합니다

Fantastic!

スタッフの方の対応が良かったです。

One of the best hotels I stayed so far.

We loved absolutely everything about our stay The Fugiya Hotel. A highlight of an incredible trip to Japan.

schone kamer , vriendelijk en goed personeel, goede kwaliteit diners

Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!

Great Staff

建物が歴史を感じられてよかった！ スタッフの対応がよかった！ 冷蔵庫の中に前の人が泊まって、おそらく買ってきた食べ物がそのまま残っていた。

Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.