Hot water was an issue. On my first day, a staff member came to my room and confirmed that

Staff were fantastic

Excellent service and room quality is top-notch.

Clean, spacious, just be incredibly careful when choosing your room to go by the text room description, not the images on the website

Very clean and spacious room. Great location for a "Staycation"

Staff are always friendly. Wonderfully comfortable bed as always. Bedding and towels very clean and comfortable. Great breakfast with very pleasant staff.

Plenty of dining options and good amenities

Large room, washer and dryer (so needed), great food selections in the area, quiet, highly recommend!

Room was spotless and staff were most courteous

Great location, step outside for cafes, restaurants, bars and lagoon. Property definitely needs a bit of upkeep.

Excellent facilities.

Great places to eat, bedding horrible.

Hotel is in a great location but rooms are dated

Strict adherence to a 3pm check in is both archaic and annoying. Our stay included a free bottle of wine which was not forthcoming requiring a trip to reception. The property is very well located but is getting a bit tired. The $32 breakfast was one of the poorest we have ever had, far below the previous days breakfast at the Airport Novotel

The apartments are in a great location in the Darwin waterfront precinct, with water activities and restaurants right there, and a short walk or e-scooter ride to the main town centre. The apartment had good aircon and a nice outlook. The facilities are adequate without being fancy and there is a good kitchen and full-size fridge allowing for self-catering. Would stay here again.

Great location, room and view.

The place is really well located on the water front and the apartment room was spacious but the check in process was appalling. We were queued for almost an hour as there was a computer update issue and apparently this had been a problem on and off for a week. They needed to put on extra staff to help book people in. I felt for the staff as they were under pressure but a manager needed to step in and help out. Also there was no changing of towels or making of the bed for the first 2 days.

We arrived at midnight and stayed until the following day. The front desk staff were excellent and very helpful. Unfortunately, our room was not good. The smell of stale cigarette smoke and mould permeated the whole suite. It was so late that we didn't bother asking for a room change.

Travelled from Europe. Requested a room with a view on high floor. Got a room on ground floor with view to a parking lot. Poor customer service… Room not clean. Not offered housekeeping during our stay. AC to loud. Not adjustable. Old and worn furnitures. Pool is cold old and small. Worst of all was the odour from weed around us. The only good thing about this hotel is the location,

Alles war in Ordnung. Für uns sehr zentral gelegen. So konnten wir auf kurzem Weg alles erreichen, was wir uns vorgenommen hatten. Das Hotel kann man empfehlen.