The room was small and dark. On the day we were supposed to leave, we were woken up by a major water leak coming from the roof. We hurried to find someone working there, and when we did, he told us we could get a new room in two hours (luckily, we were already checking out that day). He then excused himself to “check something.” We packed our things and rushed out of the room, only to find him sitting at the reception, relaxing, seemingly, without a care in the world.

Sehr gute Lage.

More than adequate room. Great location. 100 steps from the grand canal and Rialto bridge.

Petit déjeuné suffisamment copieux, salle agréable.

Excellent location. Great service, small rooms but clean? They need to get an elevator

Rummet var bra. Otroligt skön säng och rummet hade allt man behövde. Det enda negativa i rummet var att det var relativt lyhört och ingen särskild utsikt (byggnad precis mittemot). Receptionen och trapphuset ser inte alls ut som på bilderna, men det gör däremot rummet. Fantastiskt läge även om hotellet ligger bakom en restaurang i en smal gränd.

The AC did not work, the room size was dramatically smaller than the pictures, the walls are paper thin. You hear everything from the alley and even people talking from the rooms next door. You could hear the toilets flush from the floors above you and an odd ticking coming from the wall. This was a horrible hotel.

Frukost utbjudet var begränsad och sista timmen fanns nästan inget kvar. Vi fick ett rum på femte våningen och det finns inte hiss, bra att tänka på det speciellt om man har stora väskor, trapphuset är smalt! Vi hamnade i en nödsituation och personalen i receptionen hade svårt att kommunicera med räddningstjänsten.

This is a wonderful small quiet hotel right in the heart of San Marco. Minutes from the Rialto Bridge, San Marco Basilica and restaurants and shops. The staff are wonderful...professional, friendly and helpful.

This is a really great location... staff are good but its not a great experience otherwise.

Venice was truly an amazing place

Bra

Close to everything. Easy to get to from train station. Was a great stay!

Exposed electrical wires shower was very small I am not a big guy but I had to open the door just to get my bar of soap I dropped you can’t hardly walk around the bed room was very small bathroom wouldn’t fit more then one person in it

Centraal gelegen, bed matras doorlegen, sanitair ok, vriendelijk personeel,

Enjoyed being close to all areas we wanted to get to!

Front desk was average as far as friendliness goes. Room was fine. Shower was great. Outlets next to the bed which was great. Probably wouldn't stay here again though. Would choose somewhere with an elevator. Which of course was my fault for not checking. But within 1 minute of Rialto Bridge and less then 10 to St Mark's square so location was great.

Staff were friendly and the was clean . Hotel was conveniently near the Rialto Bridge and water bus stop. However could do with black out blinds for the windows very light in the morning.

Dirty room, toenail clippings, crumbs and dust around the bed area (visible without looking hard), rubbish under bed, clearly not cleaned. Dirty, wet towels on bed, when brought to the attention of staff was excused with bad weather that day and given more wet towels for replacement. Very dark, claustrophobic room. Excellent location, if you don’t mind a drab, dirty hotel for the money.

nos encanto.... !