Booked and paid for months ago based upon online information and pictures. Arrived to find the triple room accommodations grossly inadequate. Dirty room and bathroom with broken tiles. Stained walls and smaller space than depicted in photos. Very disappointed. Requested an upgrade room that we would have happily paid for. Told all rooms are the same, so no change available. We requested a partial refund as we would not/could not stay in that dirty and damaged room for four nights. The reception lady said no refund would be provided as the poor condition of the room did not warrant any refund in the managements opinion. We left an hour after arrival having booked rooms at another hotel by the Eiffel Tower that we had used before and could trust. We were extremely disappointed in the poor accommodations and the lack of responsibility and accountability on the part of the management here. I strongly recommend that all visiting tourists stay away from this poorly maintained hotel and the terrible attitude of the management there. I have already submitted a review on this that has yet to be posted. Be very careful trusting only the reviews that are posted as others may be filtered out. Word of mouth from people you know is the best means of choosing accommodations with the breakdown of quality in the review process online.

Utmärkt läge, trevlig personal, bra frukost.

Breakfast was great, but not included Mini bar was good but also not included Great area, close to major sites Coffee machine in the room would be nice Loved the view and tub

Hela hotellet behöver uppdateras på alla plan men framför allt badrummet.

Utrolig rart og hjælpsomt personale. Hyggeligt sted.

Lovely, peaceful, light-filled room in a great location - and with particularly great breakfasts!

Wc noir au fond . Draps et serviettes tres propres; personnels corrects. Un peu bruyant.

I love the location of the hotel and the staff are all very nice.♥️♥️

We arrived at midnight. We got a very small room which was the smallest on the floor. The staff was very helpful and welcoming. They switched us to a triple room the next day with extra 100 euros per night. It was roomy. The stay was nice. This hotel has a very convenient location and safe surroundings. The staffs are always warm and polite. On site breakfast was convenient with sufficient choices of food.

Everything was in order and clean, the staff was very gentle

A lovely long weekend in this excellent hotel in which we have stayed several times. We will be sure to be back and recommend to others

Nice clean hotel in great location. Friendly and accommodating staff

Staff courteous! The room was clean. My only complaint there was no electrical outlet for a curling iron in the bathroom. It was a great location for the Seine river, Latin Quarter & Notre Dame!

Il personale davvero molto carino e ragazzi giovani e simpatici, molto gentili. La stanza da rivedere, camere un po freddose in quanto gli infissi sono molto datati ed entra aria molto fredda. Colazione diciamo buona, ma ogni giorno era sempre la stessa, i ragazzi della colazione troppo carini e gentili! Il sapone per la doccia l’ho dovuto richiedere ogni giorno perché i signori delle pulizie non facevano il rifornimento e ovviamente essendo in due e facendo la doccia ogni giorno dovevo chiedere ogni volta ai ragazzi della reception. Prezzo troppo alto per la qualità dei servizi e camere, fosse stato migliore sarebbero stati soldi benedetti. Per il resto del soggiorno non mi lamento. Grazie mille

good

Staff was great

Loved the location.

The bathtub wasn't good for a shower. It wasn't safe because it was curved and there was no traction. One morning (of 7) there was no hot water for a shower! We can't comment on the breakfast, because we didn't have it there but there are many options nearby. Street noise at night was too loud to leave the window open. The window blocked the sound very well but had to be closed.

Nice hotel, Great location!

The location of the hotel is truly excellent — close to major attractions and easily accessible by public transport, which makes it a very convenient choice for both business and leisure travelers. The room itself is comfortable in size, but it could use some attention and renovation. The furniture feels a bit outdated — not in a charming, vintage way, but rather showing signs of wear and age. With a little maintenance and modernization, the rooms could easily match the quality of the hotel’s location. Breakfast is quite good, offering a decent variety that should satisfy most guests. The staff members are very kind, friendly, and helpful — their warm attitude really enhances the stay and leaves a positive impression. Housekeeping, however, could be improved. While daily cleaning service is provided, it often feels a bit rushed, and the rooms are not always as clean as one would expect from a hotel of this level. Paying a bit more attention to detail in room cleanliness would make a big difference.