Clean room and good location Feel safty and helpful Lift is not going up to 5 th floor

Staff was great and really supportive and extremely helpful. The problem was the room which was extremely small and in desperate need of maintenance, the room was infested by flies probably due to humidity. Location was optimal within 5 min walk from South Kensington station and V&A and Natural History museums

Good location and friendly staff.

Staff were very helpful and going out of their way to make sure our stay was as pleasant as possible. The hole hotel was very clean, our room had everything we need to enjoy our stay.

The hotel is an elegant townhouse in a lovely part of town; there are no end of restaurants and eateries to choose from. The staff go over and above, very helpful and accommodating. The room was clean, cosy and comfortable. Other reviews have commented on the rooms being small which of course they are given the building but it has everything you need. The lighting (for putting on make up) wasn't great but a magnifying mirror (tucked away in the cupboard) is available and the shower wasn't powerful, however these were minor inconveniences. Room service is available around the clock -breakfast was lovely and generous. I will definitely stay again.

깨끗하고 특히 직원분들이 친절합니다.

The room was clean as was the bathroom. The bed was comfortable. We were staying overnight to be on time the next day for a day of appointments at the Royal Brompton Hospital. The staff were very friendly and helpful. The breakfast was great.

We came back to our room during the afternoon. My husband was showering and I was getting dressed. There was a knock at our door and then that person proceeded to open our door. 2 electricians started walking in- I asked the to wait in the hallway. The staff at the hotel let them into our room without our knowledge or asking if it was ok. The electricians told us they were told the room was vacant- even though our belongings etc were every where. The hotel staff did nothing about this/to help us

Three star hotel at most

The staff was great. Very friendly and helpful. Room service was incredible. The breakfast was delicious. We would love to stay there again.

Great hotel perfect location for cadogen hall and kings Road Very clean and lovely staff Would recommend this little personal hotel

We appreciated the staff who were always willing to make sure we had anything we needed. Haneen was especially kind and helpful throughout our stay.

Great if needing to be near The Royal Brompton Hospital. Not always easy to speak with reception when calling by phonea; had to leave a voicemail. But staff were very good and accommodating.

Excellent location . Comfortable room.Helpful staff. We would happily return to this small hotel.

Clean room, comfy bed. Receptionist was friendly and helpful. Coffee machine in room was a nice touch.

Room was very small as was the lift

Staff was very accommodating, bed was very comfortable and the location was perfect. Lots of restaurants and coffee shops nearby

Staff were lovely. Room was small for the price.

A lot of things in our room didn’t work: the phone, the cord to the blinds which were stuck open, and the towel heater was on full blast with no off switch. The front desk staff were very friendly and helpful, but even they couldn’t figure out how to turn off the towel heater. Otherwise the room was fine and the bed was comfortable. It is a very small space and difficult to move around with 2 suitcases. Overall it didn’t feel worth the price.

Very comfortable stay. Staff were very helpful and friendly. Room (with balcony) was lovely, great to sit outside on own private balcony.