การให้คะแนนและบทวิจารณ์โดยรวม Best Western Annesley House Hotel

Amazing hotel and staff went out of there way to make it a great stay.

The hotel is perfectly placed to walk into the centre or to drive out to other areas. Easy to find and a lovely warm welcome. Breakfast was good with plenty of choice. No evening meals though they do bar snacks. Average prices on drinks. And if you want a meal without walking into the centre turn left as you come out of the car park and walk 100 yards down the road. On the right is a pub called the Eagle. Not pub grub but very nice food.

A lovely hotel, in a good location a short walk to Norwich town centre. The room was clean, spacious and comfortable.

I had a lovely stay, the room was really nice and the staff was lovely. It was very hot at night, tho, and I felt a little worried sleeping with the window open (ground floor), but everything was fine and I would totally come back.

Great place to be recommended. The staff are amazing.

Nice hotel, comfy bed, slightly dated decor, bit of a pee take charging residents for parking.

We really enjoyed our stay and were welcomed by Emily who was brilliant. She was very courteous, helpful and happy on reception and when serving in the Restaurant. The service from the young girl in the Restaurant was also excellent. The evening meal we had was very good and the choice was varied. Breakfast was great also. The location was great as it is only a 15 minute and nice walk into town and the churches and Cathedral.

Have stayed here on numerous occasions and love the warm friendly atmosphere.

Always enjoy our nights at the Annesley.

Could not fault this stay. Exceptional service throughout. Very comfortable bed in en suite room with tub. Table service at breakfast which is very rare these days. Would definitely stay again.

nice and handy for the city

Very welcoming & helpful team especially Matthew - thank you. Comfortable room that was very clean. Lovely restaurant & food. As it is a character older property soundproofing levels meant some noise from other guests was noticeable.

The staff members I dealt with were very friendly and helpful. There was a good choice of menu options for breakfast. On site parking meant that it was a short walk into the city centre.

Spent six nights here.Very comfortable.Staff friendly.Located within easy walk of city centre.Would stay there again

Great stay as normal. We’ve stayed here a few times now and it’s always great. Easy access to the city and plenty of pubs nearby.

Location was the best thing - close enough to walk to the city centre (though buses were also very near). We were roomed in an annex which was fine, just a short walk from the main building. Room itself was a good size, ensuite with a bath. Heating was a bit hit and miss - radiators were either red hot or off. Mattress was softer than we would like - not much support, though I guess others may be fine with it. Otherwise fine. Breakfast was of good quality and choice, however, unusally, all items had to be ordered, there was no buffet for even cold items such as fruit and yoghurts. Perhaps it saves waste, but not something I've seen for a while. Also had reasonably priced EV charging.

We had a lovely stay. The hotel is the right mix of quality and also portrayed a laid back feeling. The breakfast was of a high standard.

Lovely clean, cosy hotel close to the town centre. Amazing staff and very enjoyable stay. Special thanks to Matthew who was friendly and helpful. We enjoyed chatting with him in the bar and he quickly resolved a minor issue we had with our bath.

Very comfortable

Lovely, clean hotel. Weather was terrible but room was cosy and warm.