The staff were very helpful and my room was clean and comfortable.

Friendly reception staff, very good location - close to coffee shops/restaurants & 5-10 mins walk to Old Town, train station, local shops. Room was a decent size, some noise from the outside - You could hear the other guests outside chatting. Shower wasn't the best, took awhile to get the right setting/temperature, mattress was hard.

Excellent room and great service. Would recommend.

The hotel is perfectly located. Literally 5 min to Lille flandres - another 5 min to Lille Europe. Turn right and you’ll see the cathedral, turn left and you’ll be at the grande place. The room was comfortable if on the small side with some bulky useless furniture (like a cabinet which served no purpose and a desk you could not use as the double bed took most of the room). Shower was fine. I missed a kettle to make tea and coffee. I didn’t try breakfast. Reception staff varied in friendliness and competency - one told me that was no hair dryer when there was one! And wasn’t very good at communicating either. Another was very friendly and shared useful information too.

An excellent hotel. We could not fault it. Staff were lovely - the room was clean, cosy & comfortable (only slight issue was that there was no shower curtain & despite our best efforts, the floor got very wet). We loved the decor & atmosphere & would thoroughly recommend this hotel. We would love to stay again on a return visit.

This was a very lovely hotel. It was clean, safe and very central with several dining options within a short walking distance. The day and evening reception was very friendly and helpful. The overnight staff- not so much. That can just be personality

In the heart of everything, lots of bars and restaurants.all you need for a visit is on the doorstep.

The hotel was excellent and the staff were very friendly and helpful. It is perfectly situated for access to the Grand Place, and the Christmas Market in Place Rihour which was the main purpose of our visit. Only a 5 minute walk to Lille Flandres station and 10 minutes to Lille Europe is also very useful.

Traditional interior as per picture. Clean room, great daily housekeeping. As a family of 5 with young children, we required taking multiple breaks thru out the day, location cannot be any better. Staffs are outstanding, extremely helpful, we were stranded from eurostar power issue. Hotel has been kindly offer us the room we stayed for an extra night. We have made the best choice of our stay! Highly recommend. Thank you

Location great.Breakfast was adequate. Staff helpful.

Endroit calme. Personnel agréable et serviable. Petit déjeuner simple , mais suffisant pour ma part. Chambre petite mais propre Beaucoup de commerces et restaurants tout autour. Proche de la gare. Pour ma part , literie matelas fin et socle très dur , ce qui m'a donné des douleurs haut du dos et nuque , pas l'habitude. Sinon séjour très agréable

Lovely location in central Lille - lovely French art-nouveau themed hotel. Helpful and accommodating staff.

Friendly staff clean room

Really quaint, cute hotel, centrally located and nice and friendly staff.

Everything was perfect - very well situated . Very friendly staff and welcome.

Petit déj avec pain et viennoiseries frais

2 nite stay traveling throughout northern France - nice older hotel near everything- front desk staff was excellent

Hôtel de charme en plein coeur de Lille Chambres confortables et silencieuses bon petit dej, une bonne adresse

Very nice building, great condition and decor. However the staff could be a little more friendly.

Everything was exellent.