The staff were wonderful. I travel with my dog and have never stayed anywhere where ALL the staff were so dog friendly. The food was excellent. Breakfast was a large buffet with FRESH juice every morning. We ate in the bar several times and had room service and all was to an excellent standard. The spa is modern and very relaxing. I can highly recommend their signature "Viaggio Sensoriale a Lugano" treatment. It was amongst the best spa treatments I've ever had. Expensive, but worth every penny. Ask for Lisa. She's incredible. The rooms we stayed in were outdated and definitely need a refurb. But they were large, so lots of space. We stayed in the building on the left. I believe the main building has far more updated rooms. Of course they are priced accordingly. The surrounding area is lovely. Lugano is small, quaint and beautiful with lots of great food, shopping and cultural options. I hiked from Paradiso to Morcote with my dog, which we both recommend :-) Also took a ferry which is a great way to get around. Avoid the buses at rush hour.

Middagen var ikke helt på stell.. Sei biff..

Tres bon dejeuner

By far the best hotel on Lake Lugano. Amazing spa

Nice hotel Very good deal

Viel und hervorragendes Personal tolles Frühstück Tolle Lage

Top Team ! Top Service !

Tutto magnifico! Consigliatissimo!

Elegant hotel…fabulous people..highly recommend

Best hotel experience ever & we’ve stayed in a lot of amazing hotels. Staff was exceptionally caring, spa was included, food with tremendous and location was excellent. Lugano is the most beautiful place in the world.

Ótima localização, excelente visão para o lago, funcionários educados e cordiais, infraestrutura fantástica.

The location is perfectly located across the street from Lake Lugano and within a short walk of downtown. They have an amazing Spa and a Michelin Star restaurant. The staff is always so friendly and makes us feel at home. This is my go to spot in Lugano.

Cet hôtel est un chef d’œuvre!!!

Great facility

I was an amazing hotel in a great location. The hotel staff was amazing. They made great recommendations for food.

Todos muito atenciosos e tinha um funcionário que fala português, o que ajudou muito. Quarto perfeito, impecável e com uma vista deslumbrante do lago. Tem um ótimo café e restaurante no hotel. Amei

Quarto espaçoso e serviço muito bom.

Herşey Muhteşemdi

This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin

The staff were nice and a great location but the food and beverage was more expensive than the room. Also the rooms were very old and outdated.