Staff was amazing. This is a budget hotel, as simple as it comes.The room was just OK, nothing to write about. Like many hotels in Switzerland it has no AC so sleeping was impossible. The room was extremely hot - in June no less. There is no elevator so you must travel light as the floors are pretty high and the stairs rival a full day mountain hike. This hotel is a SELF CHECK-IN hotel which was not mentioned on the third party agency we used to book it with. We were a bit surprised to get here only to be asked about a reservation number which we did not have to complete the check-in... However the staff was more than helpful and solved everything. They do have a restaurant on premises which stays open pretty late. Food is outstanding and, again, the people working here went beyond the call of duty. Breakfast was simple but hit the spot.

They say they’re pet friendly but big signs up saying there’s a huge fine if you bring a pet! Very run down. We had a shared balcony so couldn’t have the door open for security and it got very warm. Although the hotel was almost empty the room next to us was booked and the walls are super thin and we were unlucky with noisy room neighbours. No staff on site

Il serait judicieux de mettre une brosse a wc qui peut aller jusqu'au fond du wc...afin de pouvoir nettoyer les traces de passage après la grosse commission. Remplacer la moquette ne serait pas un luxe, Pour y dormir 1 nuit cela suffit mais je n'y passerais pas plusieurs jours, confort minimum.

Check in kiosk wouldn’t give us a key. Couldn’t contact staff. Was not a smooth check in at all. Room was nothing like the pictures online. Did not enjoy our stay and left a day early

Keine Infos vor Ort

The property is outdated and in a very inconvenient location

Guiet, freindly and helpful

No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.

Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend

DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.

EZ check in with no problem. It’s like a ticket kiosk. Very easy.

Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!

This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.

This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.

Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.

Boden war nicht sauber. Hotel sehr geringhörig

Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!

Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.

N

Check-in auf Bildschirm ohne Ankündigung No go! niemand da wenn es notwendig ist (heizung defekt, saukaltes Zimmer) keine Restauration vor Ort möglich: auf Website nirgends erwähnt. Nie wideder