The 4 star hotel but no have hair dryer in the room , it‘s a standard service but really not get it! How ? Why? after told staff who work at night around 8pm ( 28 Aug) but he couldn’t find me one , seem like he didn’t active about that at all , I stayed there many times I like the hotel very much but this problem is standard service they must have in the room or make a solution to fix a problem such as go to the room where no have Guest check in and get me one . So disappointed for easy problem but didn’t find the solution . Hope next time won’t have problem like that again because the hotel located on the good area for shopping and so convenience, normally I always have a good time when stay there staffs always nice and helpful , I have no problem with gay community at all , they are nice and say hello to me and their reaction is not freak out when see me ( woman ) in the hotel . I will definitely stay there again for my next visit .

Great location The hotel could use an update but it worked for us

Thanks! Was awesome

So langsam wird es

Ich muss lange warten

Hôtel bien situé et confortable. Le jacuzzi ne fonctionne pas et nous avons dû attendre de longues minutes pour voir le réceptionniste pour récupérer la clé à l’arrivée. Par contre le petit déjeuner à éviter: très peu de choix et pas de qualité

Breakfast room was lovely! We were upgraded to a suite which was wonderful!

The entire front desk staff was so helpful, polite and brilliant. They all made me feel so good and I cannot wait to come back and stay here. Thank you so very much

Rooms were dirty and whole building seemed dirty and unclean. I checked out within 30 minutes of checking in and advised I would be refunded however the following day they decided they would not refund the stay and instead charged me for the full stay in a room which still had dust and rubbish from seemingly 10 years ago. Terrible place and do not recommend

Dette hotel mangler en renovering, det er slidt ned. Rengøringen halter også og ses tydeligt på værelserne. Elsker beliggenheden

older property in good shape fun area..

Loved it

The staff made the difference

Met some great people

Very nice hotel, great location. Kettles and mugs are provided in the room. Housekeeping and front desk staffs and are friendly and attentive. Definitely will book this hotel again next time when traveling to Berlin.

Den ene elevator virkede ikke, så det tog noget tid at komme op og ned

Great location, but a bit worn down

Location and staff is great, but room feels like they are a bit outdated and in need for some renovation. The room is also very small.

Hi, My satisfaction with this stay at the hotel (and this is not my first time here) is quite low. The dry sauna was out of order throughout the entire six-day stay, and the jacuzzi was also not functioning properly — it was essentially just a lukewarm bath, nothing more. Throughout the stay, only one elevator was working, which caused long waits and delays. But the worst part was when *both elevators* were out of service for an entire day! That’s simply unacceptable — how does a situation like that happen? We had to go up and down from the 5th floor almost constantly, either because of long waits or because neither elevator was working. Despite all this, I must say that the reception staff were kind and the breakfast was excellent. I expect compensation for the inconvenience caused by all these issues with the hotel facilities. It’s simply not respectful, and I will reconsider staying at this hotel during my next visit to Berlin.

In desperate need of renovation