This hotel is not worth the money spent.
Customer service is the worst and slowest.
The rooms are nice, but our room was very dirty. There were nasty stains on the carpets and the restroom floors. I had to clean the bathroom Flores. The bathtub grout and seals were moldy, and the shower curtain was almost falling. They sent someone to do the cleaning again, but all the issues remained the same. They just do superficial cleaning. Some of the walls and furniture was also damaged in the room.
Then we tried to get a drink at the restaurant and even though there was no one they made us wait so long. There was a confusion between waiters and they literally argued right in front of us .
There was no ice in the ice machines at several of the floors. I had to travel to three different floors to find ice.
The pool water was very cloudy, and I wouldn’t risk swimming in dirty water.
All in all, not the best experience:((