The property was very close to the airport but secluded which allowed for privacy and quiet. The staff was amazing, always helpful and attended to our every needs.

No hot water twice Flooded bathroom Telephone lines do not work...have to go to reception each time to ask for something Locked out of room 1 he before chevk out time Bathrooms not clean Furniture quite run down Half board- means only buffet...already it is written in small prints Would not recommend

I am extremely disappointed with my stay at the Barcelo Tenerife. I specifically paid for a partial sea view room, but the room I was given had no sea view at all. When I contacted the reception to explain that the room did not match what I had purchased, I was simply told that there were no other rooms available. The issue is not just the lack of availability — it is that the hotel failed to provide the room category that was advertised and paid for. I expected the hotel to offer a meaningful solution, such as a refund for the difference in room type, or another form of goodwill. Instead, I felt that my concern was dismissed. For a hotel of this standard, I expected much better customer service and more accountability. Paying extra for a specific room feature and then not receiving it is unacceptable. Unfortunately, this experience left me feeling frustrated and misled, and I would think twice before booking here

Excellent

Rigtig hyggeligt generelt og meget luksuriøst - dog var der kun 1 opvarmet pool ud af 7 og kun 3 af dem var dybe. Men virkelig lækkert ophold og ville klart tage dertil igen

El personal muy amable durante toda la estancia y habitaciones espaciosas

Nicht empfehlenswert. 10 Tage lauwarme bis kalte Mahlzeiten.

si vous hésitez encore a réserver, allez-y les yeux fermés cet hôtel est une véritable perles rare propreté et confort impeccable: l hôtel est d une propreté exemplaire les piscines sont nettoyées chaque jour et les chambres sont tout simplement magnifiques le personnel a formidable animations chaque jour le buffet parfait chaque jour un thème différents hôtel tes calme

Lovely hotel, really impressed on arrival, the staff in particular are lovely! It’s also pretty well priced. After a few days you do start to notice it’s getting a bit tired in places and could do with a bit of a refresh. The pool(s) are fantastic, not sure about the other comments re being able to get sunbeds all the time - if you arnt down before 9 you’re going to struggle.

Il n’y a rien à dire. Établissement parfait et personnels très pro.

We were very impressed with the hotel and it's layout with each pool leading to the next down the slope to the plaza and buffet restaurant. It is well laid out and the 3 bars all had very helpful staff. We had all-inclusive full board and were surprised at the variety of food and which drinks were included in the package.

Séjour parfait, rien à dire

Heel proper hotel, super vriendelijk personeel ! Het eten was zeer lekker maat wel eentonig.

The resort was a wonderful experience. All staff were friendly, approachable, helpful & would go extra mile. Resort grounds were immaculate and well taken care of. Hotel is very clean and supply requests taken care of quickly.

A beautiful resort where all the staff are friendly, helpful and make your stay wonderful. The food variety, taste and freshness is amazing. All the grounds are spotless and the pools glistening. A quieter resort which was nicer for us than other holidays, so the music isn’t overwhelming but offers enough entertainment to keep the little kids and aquafit goers happy! We would go again and it’s only 15 mins from the biggest waterpark in the world Siam Park. Couldn’t fault it. Thanks Barceló Tenerife.

Hotel facilities are great, the bedroom is huge, with a nice bed, the shower is fantastic and the bath also good. However, it's the type of resort for people that want to go on holiday and never leave the hotel, the location is far from most stuff you can do in South Tenerife, the beach in front of the hotel is a rock beach that didn't appear safe for swimming, the hotel has just swimming pools that all look the same. Also the hotel is located in an area with a lot of wind so it can feel a bit cold and just one of the pools is heated. The only bad thing is that they ask you to use the app for everything and the app is really bad, multiple times it crashed or stuck in loading, this is definitely something to improve. Also "all-inclusive" uses a strange definition on "all", it doesn't include a lot of things. It's basically a drinks package.

keine Handseife vorhanden kein Duschgel vorhanden nach Reklamation Handseife aufgefüllt Duschgel nicht keine Kleenexbox vorhanden Zimmer sonst gross und gut

Fantastic hotel and staff I would recommend this hotel to everyone

Nice room, comfy beds, friendly staff, plenty of communal areas/bar options, fun activities. Would visit again.

Zimmer groß, aber ungepflegt,...