Unfortunately our superior room’s bathroom do not have a shower door and so anytime we wanted to take a shower, the floor outside would flood. Also the plugs in the washroom did not work either. Would call this a 3 star rather than 4 star hotel

Don't fall for the reviews and avoid this place like the plague. My stay here was a nightmare and I'm flabbergasted as to how this hotel got all of its stars. It's important to note that there are two properties across the street from each other. I was originally placed in "Maison Albert", which is an old, dark, and dingy converted apartment building. I don't have the words to describe how terrible it was. Parts of my room felt like an abandoned hostel, and everything was so old, dusty, and even covered in cobwebs. More importantly, the inside temperature of my room was 28C/82F, and I quickly found out that the thermostat didn't work -- the front desk confirmed that the building centrally controls the temperature; "sorry, it is normal because your room is on the top floor". I was then offered the handicap room as the only available switch -- on the bottom floor but right behind the check-in counter and guaranteed to be noisy. I was considering it but then I noticed that the bed was completely broken and slanted at about 30 degrees. After about 2 hours or arguing and calling Hotels.com for help (between the local hours of midnight and 2am), I was then offered one more room on the 2nd floor. I was told it is out of service but that I could take it if I wished. I took it because it was manageable in terms of temperature and had a solid bed, not understanding why it was out of service. 4 hours later at 7am, construction began in the unit next door with hammering and drilling.

The location is good, close to several metro stations and pleasant areas. However, the rooms are quite dark and feel dated, and for example lacked basic features such as coat hooks. That said, they were clean and well kept. The Wi‑Fi connection in the room was poor and did not work properly. Service was kept to a minimum – acceptable, but nothing more than that. For instance, instant coffee was not replenished (only two sachets were provided for two people over four days), and used glasses and rubbish were neither cleaned nor removed from the room on a daily basis. The bed was made and towels were replaced. Overall, it is a decent hotel that covers the basics, but we do not understand how it qualifies as a four‑star hotel.

Så bra läge, nära till Metron. Väldigt bra frukostbuffé! Hjälpsam och trevlig personal. Wi-fi funkade bra. Bra städning. Lugn gata.

We stayed in a nice little room with a good and very clean bathroom. The staff was very friendly and helpful. We enjoyed the breakfast very much.

Das Zimmer wsr sehr sauber und hatte die richtige Größe. Gewöhnungsbedürftig war nur, dass man in unserem Zimmer direkt im Bad gelandet ist. Dieses war komplett in schwarz gehalten, was es sehr dunkel erschienen ließ. Insgesamt passte aber alles und wir haben uns sehr wohl gefühlt.

La habitación y en general todas las instalaciones son diminutas y antiguas. Está bien ubicado y es limpio, pero me parece que para el precio no vale nada la pena.

Decent hotel. Not amazing, but not terrible. Good location. Room felt well worn.

The decor is a bit quirky, but unfortunately the rooms feel dark and outdated. Connectivity inside the room is very poor, even when using the hotel’s Wi‑Fi, which made it difficult to stay connected. Breakfast costs €16, but it does not offer good value for money — the food did not feel very fresh and the selection was limited.

Bel établissement, chambre spacieuse et sobre.

Zona silenziosa, ottima colazione, facile ai trasporti. Camera molto piccola

The room is outdated. Although the bed sheets were clean, both the room and the hotel need a thorough deep cleaning. Our room had no ventilation, and there were numerous bugs flying around. Additionally, the pictures do not match the actual room.

Meget lille værelse

The locations is excellent and the staff is super friendly and helpful. The rooms are extremely small and the bathrooms even smaller. If you are taller you cannot use the bathroom comfortably. In the morning there is no hot water! Shower at night!

Breakfast was much better than expected given the previous reviews. Fresh fruit/yoghurts. Nice fresh breads, cheese etc. scrambled eggs and lots of pastry choices..Room configuration was strange as had to enter through en-suite to get to bedroom? Toilet cublicke cramped, shower lovely. Bedroom was lovely, but dark. No fridge and remote didn’t match TV but not an issue. Hotel staff very helpful and felt very safe and secure. Ordered shuttle bus for our airport return.

Cle

The room was pretty small, for that price and for a four-star hotel, but it was kind of comfortable anyway. I asked for a quiet room, and it was in a quiet corner, though the top of the door was shorter than the frame, so there was a space between that allowed light or noise in. The shower was open, but in a small place, so when you have a shower, you flood the whole bathroom (only sink, the toilet is in a different room) and struggle not to get the carpet in the room wet. The people at the Reception when I arrived and when I left were very polite. However, when I went to discuss a couple of things about my room with the receptionist (Wednesday at 10:00 pm) he was very dismissive and unhelpful. I complained about the fact that when I got back, my window was open (it was 5C outside), he just said that they must have forgotten it open since when they cleaned the room in the morning (no apologies). I asked for more water (you find one bottle of water in the room when you arrive, and that's it), and he told me to get it from the sink. I asked for some tea bags (you find only 3 green tea bags in the room when you arrive), and he told me that he could not give me more tea bags (that is the "formule" of the hotel). Overall, the room was ok and I enjoyed it, but I would not go back for the service. I have been to the Ibis hotel around the corner, and I got a bigger room and better service, for a lower price.

Veldig bra strøk og fint rom. Alt funket som det skulle.

the room was a little small but had everything we needed. Very good shower and hot water. Good daily cleaning. Elevator small but very useful. The only negative thing: breakfast was very basic, the "egg porrige" was terrible - plain boiled eggs would be much better

This place was honestly a dump. it's marketed as a boutique hotel but the amenities were lacking and everything was damaged. the walls were dirty, paint was chipped, outlets didn't work or weren't installed, there were flies in the room, the toilet ran all night, i can go on... but the weirdest part is that there is not a single person working at this hotel at night other than a security person who is located in the building across the street. as a solo female traveller, i felt unsafe and just generally really let down by this experience. i absolutely would not recommend this stay.