Excelentes atenciones, y todo el staff muy amables, 10/10 :)

I would thoroughly recommend the Hacienda Suites as a comfortable, basic, and conveniently located hotel. The external aspects of the property and grounds are really lovely and the staff was wonderful. The complimentary breakfast provided options of fresh fruit, yogurt, granola, chilaquiles, beans and eggs as well as Tampico, water and coffee. This was filling and a great start to the day. The interior of the rooms was comfortable, but could do with a little love in order to match the exterior. Overall, we had a wonderful stay. Thank you!

Like this stay, I have stayed there a few times overnight. The location is very convenient as we were towing a car trailer and didn't have to navigate the narrow streets down towards the Malecon. There is a gated dirt parking lot behind the hotel. As far as the room, it was clean and ready. The bathroom was clean and stocked with soap and a shampoo, beds were clean and comfortable, a/c mini split worked fine. We were right by the pool so it was great when we got there. Mid July, and we had driven up from San Jose through 104 degree temps and were ready for a dip. The pool was pretty warm (we figured it was over 90) but floating around felt great. Lots of younger kids in it until about 9 or 10 which we didn't mind. We were too tired. A good nights sleep and then the included breakfast, which was a basic buffet, juice and coffee. We were rested, fed, and ready to hit the road north.

Buen servicio

Excelente desayuno

Rooms were very clean and breakfast was very good. Staff was friendly and helpful.

Very limited services and lack of respect for check-out. My stay at Hotel Hacienda Suites Loreto was disappointing. There is no internet in the rooms, no safe, and no mini fridge. The parking lot is separated from the hotel, requiring guests to cross a street to access it. The television had no cable, which greatly limits entertainment options. The most upsetting issue was that they did not honor the check-out time stated in my Hotels.com reservation (1:00 pm). The staff insisted I leave the room at 12:00 pm, which I consider disrespectful to the customer. Overall, the hotel provides a mediocre experience and fails to deliver basic services that one would expect at this level of accommodation.

la tv tenia muy mal sonido y la señal se iba constantemente Las almohadas muy altas. el colchon duro

Nice Hotel, nice big rooms, spectacular swimming pool. Breakfast delicious. Poor and weak internet, slow wi-fi works at times. Internet connection, it's a priority for guests.

Good breakfast, quiet rooms, fantastic bartender

internet kun i fælles områderne og din telefon går ned på 3g med meget dårlig forbindelse ellers er holtelet rigtig fint

Everything about the property was excellent. The breakfast was on the weak side but gives you an ok start for the day. Coffee and fruit excellent. Staff were cordial and helpful. Always cleaning. I’d stay here again

Cuidar el tema de los mosquitos en la habitación

Rooms at Hacienda Suites Loreto are about what you’d expect from a 2-star hotel. Nothing fancy, but adequate. Beds are very comfortable and rooms are cleaned daily. Our room had no refrigerator, but more “delux” rooms did. We had to request our AC be re-programmed to cool lower than 78 degrees. Staff friendly, but some spoke little English. Daily breakfast was excellent. Pool and outdoor areas were nice with plenty of seating and shade. Rooftop installation of solar panels made afternoon naps impossible.

We stayed for just one night before flying the next day. The room was spacious and clean. The courtyard and pool were lovely. We enjoyed the pool bar. Breakfast was delicious. Everyone was very nice and friendly. Easy walk to the main plaza. Would recommend to anyone looking for a nice hotel at a reasonable price.

No towel racks in the bathroom, kleenex or hairdryer. Only two tiny bars of soap. The floor was dirty. Barking dogs every night kept us awake. The breakfast was marginal. Tang like substance for juice. Off brand herbal tea and no black tea. I asked for bottled water at the front desk and was told I had to wait until after 9 am. The hotel is a 20 minute walk into town. Internet kept going down. The setting is nice but hardly worth $200/night. I do not recommend staying here.

The room was in good condition and the staff seemed courteous and helpful

Room had bad ventilation. Roof construction was noisy all day. Room and 2nd floor had no WiFi. Common area around pool was nice. Breakfast was ok.

Very insecure. No deadbolt lock, no chain or bar on inside of door. Open gate along public street just down from room. Door was old wood and you could see daylight thru the cracks in the panels. No phone to call front desk in case of emergency or problem. Really didn’t feel safe at all!!

The staff was courteous and helpful.