客室のメンテナンスが不十分だった 壁のクロスが剥がれていたのは残念だった ルームサービスを頼みたかったが電話がなく携帯でフロントに電話し聞くと故障中とのことで終わった エアコンも故障していて1月ということもあり 寒い思いをした ルームサービスで飲み物を頼みそれを持ってきた際にウェルカムドリンクが付いてたと知らされた 朝食の写真から和食か洋食を選べたが届いた物は写真と著しく異なっていた 残念な宿泊となった

Yes everything was good

The room was incredible, the staff were so welcoming and attentive, it was truly a magical experience. Dinner at the restaurant is a must!

The concept is really cool, and the hotel has great amenities, rooms are comfortable and spacious, and it’s easy to get around on foot or using the metro. The staff is absolutely amazing and kind, breakfast is yummy, and the hotel is centrally located. I loved my stay here!

It was a great stay, location is a bit out of the way but in a very nice quieter area of the city, was very happy with our room aside from the fact the “windows” were beside a stack of machines so sounded like an airplane going off, they did offer to change rooms but we stayed as the room we had was very modern and bright. Breakfast included for one morning was average, overall recommend staying here and the hotel itself is so quiet.

Great staff and service. I requested the room 401 . Initially it was not available for my visit but the team eventually was able to let me stay in that room. Room design is amazing and have every thing we need. It has some small wear and tear that I wished the hotel was able to maintain better. Hotel location is very convenient. It is right next to the palace. Also close to subway station and Nishiki market. We had daily breakfast at the hotel restaurant and it is the best breakfast I have ever had. Very tasty and great presentation. Definitely would want to come again!

No fue lo esperado por las fotos. Nuestra habitación estaba con alfombras manchadas y olor extraño.

The room was amazing! It was large, had a walk in closet, separate toilet room and bath room, a small living room area and many types of drinks in the refrigerator. The king bed was also larger than most and comfortable. The staff was very friendly and helpful. The hotel was walking distance to buses and the train station along with the Imperial Palace area. There were plenty of restaurants in the area.

Sehr schönes Zimmern. Personal sehr freundlich. Frühstück hervorragend.

We LOVED our stay at The Screen. The room was a wonderful size, beautifully decorated, with a sliding door separating the bed from the couch area. The staff was incredibly helpful and thoughtful- we felt like they personalized our stay with origami in the bedroom and a note on our breakfast platters the final day. The area was amazing! Close to the park and buses, only a 10 minute walk from the metro line, and 15 minutes from amazing shopping and dining options. 10/10 would stay there again!!

Great amenities (nice breakfast daily, drinks in the mini fridge replenished with every room cleaning, a wide range of toiletries in the bathroom) but taking a star off for the bathroom. Lots of dark mildew on the tiles and grout mostly in the bathroom but also kind of near the sink, likely because the vent in the bathroom wasn’t working. We notified the staff after the first night and they said they’d look into it but not sure if anything was done after we left, it likely just needs a full bathroom deep clean scrub. I ended up just buying bathroom slippers to wear in the shower. Would have been 5 stars if the bathroom was clean.

Good stay, for the price it was a great find. The room was nice but needed maintenance in terms of paint/carpet other than that it was very clean. It has a nice very view, our favorite part was the location. It was a walkable distance to many things in Kyoto. Nishiki Market is one notable space and Kawaramachi-dori Street. Easy access to bus stations and train stations. Would recommend.

The room was very spacious and unique. Very cool hotel in a central location and excellent service. The restaurant was very good as well.

+ Very kind stuff, delicious breakfast, fine dining restaurant, designed and spacious rooms. - The room seems well but there is no black shade in the bedroom, so you have to wake up with sunrise. The bed and the AC’s need maintance

Very spacious room. Everything was great. Fridge was stocked with beverages. The staff was very friendly and helpful. Great location with plenty of easy accessible shops in area.

We stayed in 304 the black room. Love the space and bathtub was fabulous. Slight flaw in design in the bathroom as the tiles in front of the sink were too and a bit of a tripping hazard. The solution for us was to fold the bath mat in half and lay it that part of the floor. Breakfast was great, and they accommodated our vegetarian requests.

The staff went above and beyond during my stay! The room was spacious and the hotel location was close to a metro stop, the national garden and a short walk to Nishiki Market. The restaurant had plant based menu items.

Amazing boutique hotel. The staff made us feel important ❤️. Our “suite” was amazing, too bad we were in and about since 6 am, we didn’t have time to enjoy the super large screen movie theater type of living room. An amazing place, we loved every second in The Screen.

This was an excellent property. Extremely spacious, especially for Japan and very quiet and comfortable. It is in a quiet area but close to restaurants, shops and public transport. Excellent attentive service and a great breakfast.

Wonderful experience! The room was spacious, modern, and fully equipped with everything we needed. The staff were very kind and helpful. Great location near the Imperial Palace Park and within walking distance to many spots. The hotel breakfast was high quality and very traditional. We would definitely come back!